Sales

To dispute a hotel chargeback, hoteliers have the option to submit a representment case. Compiling the right evidence is critical to winning. Read on for insights that can help set your staff up for success.

As a payment vendor, we're helping you understand the latest updates Visa issued to their network fees.

PCI compliant payment processors like Sertifi have to be careful about how they use and store card data. In the seventh installment of our hotel payment processing blog series, we share ways to use a credit card when required information like the CVV is inaccessible to you.

In the sixth installment of our hotel payment processing blog series, we discuss ways to make card-not-present transactions easier, more secure, and less costly.

In the fifth installment of our hotel payment processing blog series, we get into the evolution and benefits of ACH (eCheck) payments.

In the fourth installment of our hotel payment processing blog series, we get U.S. merchants up to speed on a lesser-known fraud prevention method: 3-D Secure.

In the third installment of our hotel payment processing blog series, we discuss the different fees that apply in processing and how to minimize them.

In celebration of Data Privacy Week, we’re serving “alphabet soup” and covering the data privacy legislations that affect merchants.

Customer convenience often means simple and immediate – and the truth is technology is better at being those things than humans. At Sertifi, we believe technology and automation is critical for our industry's success.

We’re excited to launch our new hotel payment processing blog series, sharing all the insights and tips you need to evaluate your property’s existing operations and identify opportunities to reduce cost and deliver a better payment experience. As with any good series, we’re starting at the very beginning: the innerworkings of the payment processing system.

Travelers are making up for lost time and going on spending sprees. Technology can have a huge impact on your operational effectiveness and ability sustain demand with a limited staff. Whether you’re new to Sertifi or already part of our customer community, check out some ways Sertifi can help you keep up during a particularly hectic time: the holidays.

It's time to ditch paper and fax from your contracting and payment workflow. Going digital lets you meet your guests where they are now, while making your processes more seamless and secure.

With advance deposits, you can reduce last-minute cancellations and fraud.

In this edition of Sertifi's Alignment video series, CTO of Contract Logix, Tim Donaghy discusses his role as a CTO,...

In this edition of Sertifi's Alignment video series, Managing Partner of Hotel Mogel Consulting Limited, Larry Mogelonsky discusses the current...

In this edition of Sertifi's Alignment video series, Co-Founder and CEO of Built In, Maria Katris shares insight into the...

In this edition of Sertifi's Alignment video series, Head of Strategy & Operations, Mathieu Cognac discusses everything from internal management...

In this edition of Sertifi's Alignment video series, VP of Sales and Marketing at Lumavate, Stephanie Cox provides guidance to...