Sertifi eCheck-in

About Sertifi eCheck-in

Sertifi eAuthorizations gives you the ability to deliver a seamless, contactless check-in experience to your hotel guests through its eCheck-in capabilities. 

 

Welcome your guests with the confidence of a safe, secure, and convenient stay. Every time. Through eAuthorizations’ eCheck-in capabilities, you can offer a touchless way for guests to check-in prior to their stay. 

Contact Sales

With a digitized check-in process, payment details are captured and authorized in a secure, PCI compliant manner, and identification is collected all before the guest arrives, powering a contactless check-in.  

How It Works

Send Form

You send an eCheck-in form via

email to your upcoming guest.

Enter ID & Payment

The guest enters their ID & credit or debit card details in a secure, digital form, and the payment is verified.

Check-in Virtually

Upon arrival, the guest can

check-in, contact-free.

Quicker, Easier, & Safer

Your guests want an extra layer of security, and with eCheck-in, you can offer them a touchless experience. Create a smoother check-in experience and provide a safer environment for your associates and guests by eliminating the physical exchange of credit or debit cards, ID cards and passports, paper forms, and even a pen for signature. 

Always Secure & PCI Compliant

Securely authorize all charges and verify guests’ identity in advance of their stay. The secure authorization form never displays the full credit card number, reducing PCI risk, and the credit card number is tokenized and visible only to users with hotel-directed security permissions. Users within the security group can view the card number and enter it into the PMS. The solution is also integrated into Oracle Hospitality OPERA allowing hotels to skip manual entry, further reducing PCI risk.

Already a Sertifi Client?

We have good news! Since you use Sertifi eAuthorizations, our eCheck-in capabilities are built into your product. Maximize your investment today by contacting Sales for demonstration and next steps. 

Schedule a demo to learn more

Not Yet a Sertifi Client?

Our eCheck-in capabilities are just one way you can utilize Sertifi eAuthorizations at your property. Schedule a call with Sales to learn more about eCheck-in and our leading digital workflows.  

Schedule a call to learn more

What’s Included?

Unlimited Users

ID Collection for Verification

eSignature Capabilities

Mobile-Friendly Portal to Send, Track, Manage, and Report

Custom Branding – Use Your Logo and Personalized Messaging

Card Verification including CVV and AVS

Payment Tokenization for Future Billing

User Administration and Permissions

IP Address Restriction for Enhanced Security

Add-On: Free medical waivers – when you send an eCheck-In form, you can also include a medical waiver form to be sent at no additional cost

Add-On: Oracle Hospitality OPERA Integration – Sertifi is a Gold level member of Oracle PartnerNetwork and Sertifi eAuthorizations has an Oracle Validated Integration.

Happy Clients, Real Results

"It’s been more user friendly. Being able to process everything through a website is a real benefit to our guests rather than having to print and sign authorization forms. It’s created time savings and ease of use for our customers, and that has greatly increased the turnaround time. It would take about a week, and now it’s only a couple of days!"

CAMPUS DIRECTOR OF FINANCE, HILTON GARDEN INN/HOMEWOOD SUITES SAN DIEGO - BAYSIDE

"I’ve had the awesome opportunity to work for IHG for about a decade now, in nearly every continent, and at 8 different IHG hotels. This is the first time I’ve used Sertifi and I would highly recommend this solution to any of the hotels I’ve worked at in the past."

DIRECTOR OF FRONT OFFICE OPERATIONS, INTERCONTINENTAL BUCKHEAD ATLANTA

"Sertifi eAuthorizations is very welcoming for both our guests and agents. Guests are more willing to complete these forms online than with paper."

RESERVATIONS MANAGER, SNOWBIRD RESORT

"We want all guests to feel safe in all aspects during their stay with us and this includes their reservation and payment processes."

REGIONAL DIRECTOR OF OPERATIONS OF BEST WESTERN PLUS THE INN AT ST. ALBERT, MOUALLEM MANAGEMENT GROUP