The OPERA Cloud integration for authorizations will be available starting June 26. Please use the form on this page to contact us and get started.
Keep Authorizations Better Organized with Sertifi’s OHIP OPERA Cloud Integration
Getting credit card and authorization form details into OPERA Cloud has never been easier or more secure. Sertifi's new Oracle Hospitality Integration Platform (OHIP) integration to OPERA Cloud gives you a complete picture of your authorizations directly from your PMS.
Save time with automatic, secure data transfers between Sertifi and OPERA for both credit card authorizations and advance deposits.
Charge an authorized card from OPERA at a later date.
Reduce the risk of errors that come with manual data entry.
Guarantee complete authorization forms and get them back 90% faster.
SERTIFI + OPERA CLOUD FOR FRONT OFFICE & RESERVATION TEAMS
How the Integration Works
A Better Experience for Guests
Our platform allows guests to respond to your authorization requests conveniently online. Guarantee the return of fully executed forms, and capture credit card details securely.
A Better Experience for You
Once a credit card authorization form is submitted via Sertifi, Sertifi's advanced fraud tools instantly run to detect risky cards early. Using an A-F fraud score, you'll decide whether or not to proceed with the card.
Along with the fraud score, additional form details and credit card information securely post to the reservation in OPERA Cloud. A payment method is also created in OPERA Cloud, so staff may charge the authorized card at a later date.
A status report in Sertifi allows users to see the status of all requests sent to make sure information has pushed successfully and correct information and repush it. Plus, if you're working from Sertifi's next-generation platform, you'll be able to access the report right from your authorizations folder.
For a deeper look at the workflow, check out our guide here.
New to Sertifi?
Complete the form to contact our team and get started.
Already have a Sertifi portal with the OPERA OWS integration enabled?
If you'd like to switch to OPERA Cloud via OHIP, please complete the form to connect with your Sertifi account manager.
Faster Setup
For the OPERA Cloud OHIP integration, Oracle does not bill users directly, so Sertifi will handle your new agreement and pricing, making it easier for you to take advantage of OPERA Cloud.
Simpler Pricing
Sertifi offers fixed (not transactional) pricing based on property size, helping you lower your overall usage fees. Even more savings will apply if you’re already using our OPERA OWS integration.
Frequently Asked Questions
When will the OPERA Cloud integration be available to reservation teams?
What version of OPERA do I need to use for the integration?
To take advantage of the integration, Sertifi customers must have their own OPERA Cloud license.
Do I need to use Sertifi’s next-generation platform?
No, but there is added benefit using the integration via a next-generation portal. In our next-generation platform, you don’t need to use a separate OPERA report and instead can see information about which authorizations have successfully pushed to OPERA directly from the authorization folder view.
I’m a corporate owned and managed property. Can I use the integration?
This varies by brand. Please get in touch with your primary brand contact to learn more.
What does the process look like for implementing the new integration?
Once you license the new integration, we will need some basic information about your OPERA Cloud instance. Once you're set up by our implementation team, you can begin using the integration immediately. Here is the template for you to see what kind of information is required.
Sending a token is based solely on if the gateway is supported by Oracle. The following gateways are supported:
- Shift4
- FreedomPay
- Elevon (Converge)
- SertifiPay (Stripe) – ACH only
Can I use this for both credit card authorizations and event payments?
Yes - there is an additional integration available for event payments, designed for sales and events teams. Please let us know if you’re interested in using both integrations, and we will send you an agreement and pricing for each.
Does the authorization workflow also work for travel authorizations?
Yes, travel authorization details can also be transferred into OPERA Cloud using the authorizations integration.
I don’t use OPERA Cloud. Can I still integrate Sertifi with OPERA PMS?
Yes, we still offer our standard OPERA PMS integrations. That said, Oracle no longer supports these integrations and the use of OPERA Web Services, so we won’t be able to update these integrations.
