Why Hilton Properties Love Sertifi for e-Signatures, Payments, and Authorizations


With 6,000+ Hiltons already using Sertifi for card authorizations or contract e-signatures, you may already know Sertifi and how much your guests love working with you digitally and securely.

Why not save more time and increase revenue by taking advantage of the full platform?

The Sertifi Way. The Better Way.

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THE TRADITIONAL WAY

Be harder to work with.

Your guests are constantly busy and on the go. Asking them to complete and sign contracts or authorization forms and submit payments via paper printing, scanning, or faxing is a painful experience, not to mention less secure.

THE SERTIFI WAY

Simplify steps for guests.

Let guests complete and sign contracts and authorization forms, as well as submit deposits and payments, from any location and device. They'll always know what's coming from you with a custom-branded portal and emails.

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“Sertifi is extremely straightforward to use. Our guests value the ease of completing the forms and knowing their CC number is secure and not floating around the hotel on a printed sheet of paper.”

FRONT OFFICE MANAGER, CANOPY BY HILTON MINNEAPOLIS MILL DISTRICT

THE TRADITIONAL WAY

Waste time on manual processes.

Lose time manually setting up and sending requests. With a manual process for guests, you're left chasing down completed forms, signatures, and payments – sometimes for weeks.

THE SERTIFI WAY

Increase staff productivity.

With a faster guest turnaround, you'll earn more time to sell and take care of other guests. Save more time with automated reminders, templates, a shared document library, advanced reports, and a complete audit trail.

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“Our sales team loves working with Sertifi because it is easy to use. Signed contracts and payments often come back within ONE day!”

DOSM, HILTON ALEXANDRIA MARK CENTER

THE TRADITIONAL WAY

Manage systems separately.

You rely on Delphi.fdc to manage your sales but having to finalize event contracts and payments separately, creating unnecessary manual steps that are more error-prone.

THE SERTIFI WAY

Complete tasks seamlessly.

Request contract signatures and deposits straight from Delphi.fdc and seamlessly, securely maintain a complete record of the event.

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“Sertifi has been a great tool for us. It's streamlined our internal payment process and given our clients peace of mind when providing their credit card information. Win/win for everyone!”

DIRECTOR OF SALES, HILTON HARRISBURG

THE TRADITIONAL WAY

Delay time-to-value.

With complicated manual processes and little automated tracking in place, it's harder to get new employees up and running quickly. It's also more difficult to hire remote employees, limiting your talent pool.

THE SERTIFI WAY

Onboard within a day.

Many Sertifi customers – even large brands with 150+ properties – are up and running in one day. Sertifi also decreases staff onboarding time and lets them work from anywhere. You can even use e-signatures to finalize onboarding paperwork.

More Resources to Build Your Case

Credit Card Security: Why Emailing Credit Card Information is Risky

Making guests send you personal and credit card information over email is extremely risky for you both. Learn how Sertifi help.

Read the Blog Post

Why You Need a Hospitality e-Signature Solution to Drive Value

An e-signature solution may seem like a nice-to-have – but with the value-adds, combined with the low cost of a Sertifi subscription, it should be a must-have.

Read the Blog Post

How Sertifi Can Help Your Entire Property Succeed

See how other properties are maximizing all the solutions and features Sertifi has to offer, ensuring operational efficiency and ROI across the entire property.

Read the Blog Post

Join the 6,000+ Hiltons finalizing business 90% faster.

Let's get in touch.

 

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