While Marriott’s CI/TY system does allow your property to generate and send contracts electronically, it does not allow your customers to electronically sign contracts and event orders.
Get signed contracts and deposits back in minutes with Sertifi.
Over 50% of hotels are still sending contracts and collecting deposits separately. Sertifi automates and secures your entire workflow, allowing you to send contract and payment requests in one easy step. With a simpler process for staff and guests, many Sertifi customers are closing sales 90% faster.
Increase your group and event sales with less effort.
Increase sales team productivity.
Easily link to your forms directly from your website so it's easy for guests to submit requests without you. Plus, save time with automated reminders, easy-to-build templates, a shared document library, advanced reports, and a complete audit trail.
Onboard your staff faster – often within one day.
Many Sertifi customers – even large brands with 150+ properties – are up and running in one day. Sertifi also decreases staff onboarding time and lets them work from anywhere. You can even use e-signatures to finalize onboarding paperwork.
Simplify steps for guests.
Let guests sign contracts and submit a payment from any location and device, leading to faster turnaround times. They'll always know what's coming from you with a custom-branded portal and emails.
Save thousands in payment processing fees every month.
In addition to card payments, your guests can pay via ACH (eCheck) – a card alternative that’s still convenient for them but less costly to you. Sertifi customers are saving thousands on a monthly basis since ACH fees are typically .5% compared to credit card processing fees of over 3%.
Don't just take our word for it.
See what Marriott has to say about the Sertifi experience.
“Sertifi is such a great platform. I love the convenience of sending a client a paperless contract, and letting them sign immediately when they receive it is so easy for them. The fact that you can sign from your phone and then Sertifi sends a PDF copy to everyone is wonderful.”
ROSANNA CINTRON, SENIOR CATERING SALES MANAGER, THE ST REGIS BAL HARBOUR RESORT
“I was so happy when our sales department began using e-signatures with Sertifi. This is the most efficient way to get a contract signed and returned quickly. Clients love it, it reduces my admin time, and helps me close my sales goal faster. Thank you, Sertifi!”
KELLIE TWEDDLE, SR CATERING SALES MANAGER, SHERATON GRAND SEATTLE
“I cannot imagine using another program. Sertifi makes it so easy to upload documents, send messages to clients directly and get messages back, make edits to your uploaded files, or simply replace the files if need be. It really cuts down on time, and the system is extremely user friendly!”
KAREN CHAN, EVENT MANAGER, THE WESTIN, DETROIT METROPOLITAN AIRPORT
“Sertifi allows our sales and catering group to collect signed contracts 96% faster. Previous employees always reach out to me wanting to add Sertifi.”
TRACY DUPLECHAIN, DIRECTOR OF SALES, AC HOTEL NEW ORLEANS BOURBON / FRENCH QUARTER AREA
“We use Sertifi for all our e-signature and secure link files. It’s really amazing how smart this platform is at such an affordable price.”
CARRIE GOULD, DIRECTOR OF SALES, FOUR POINTS JACKSONVILLE BAYMEADOWS (BAYMEADOWS LODGING/DEVELOPMENT)
“Sertifi has made sending and receiving signed contracts so much easier. The customizable PDFs are really convenient, and my clients like being able to sign from their phones. It's super fast and secure."
ELIZABETH BEDNAR, DIRECTOR OF SALES RESIDENCE INN LOUISVILLE OLD HENRY
Frequently Asked Questions
Doesn’t CI/TY offer e-signatures?
Does Sertifi Integrate with CI/TY?
While Sertifi doesn’t directly integrate with CI/TY, you add Sertifi-specific fields when you’re building your contract in CI/TY. From there, you can easily upload the contract from CI/TY into Sertifi to send onto the customer for e-signature.
What does it mean that Sertifi’s e-signature solution is Marriott-approved?
Being a Marriott-approved vendor means that Sertifi has passed Marriott’s rigorous security, reliability, and other vendor standards to be recognized as an approved supplier. All Marriott franchise and corporately owned properties can subscribe to Sertifi’s e-signature solution.
Can I collect payments along with contract signatures?
Yes! The Sertifi platform makes it easy to capture e-signatures and payments at the same time. Click here to learn more.