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Hospitality Industry Agreements & Payments Assessment

In partnership with Sertifi and Women Leading Travel & Hospitality, NAPCO Media surveyed over 100 hotels, venues, and travel advisors to evaluate how they’re finalizing agreements and payments for events and group travel – revealing several opportunities to increase process efficiencies and security. Here are some findings:

  • 57% of respondents are conducting credit card authorizations manually.
  • 31% of contract signings are captured using older, less secure avenues.
  • Over 50% of respondents claim there’s a substantial opportunity to create more mobile and global friendly experiences.
Download the report to discover new ways the hospitality industry can automate processes to increase efficiency and security.

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