Why IHG Properties Love Sertifi for e-Signatures, Payments, and Authorizations

With thousands of IHG properties already using Sertifi for card authorizations or contract e-signatures, you may already know Sertifi and how much your guests love working with you digitally and securely.

Why not save more time and increase revenue by taking advantage of the full platform?

7,175+ IHG properties trust Sertifi to:

Work straight from Oracle Opera, an approved IHG Sertifi integration.

Get signed contracts, payments, and authorization forms back 90% faster.

Reduce chargebacks by 80% and save thousands annually.

Process payments at a lower cost with ACH.

The Sertifi Way. The Better Way.

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THE TRADITIONAL WAY

Be harder to work with.

Your guests are constantly busy and on the go. Asking them to complete and sign contracts or authorization forms and submit payments via paper printing, scanning, or faxing is a painful experience, not to mention less secure.

THE SERTIFI WAY

Simplify steps for guests.

Let guests complete and sign contracts and authorization forms, as well as submit deposits and payments, from any location and device. They'll always know what's coming from you with a custom-branded portal and emails.

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“Sertifi has revolutionized how our clients secure their meetings with us. The ability to sign a contract and securely obtain a credit card no matter where your client is has changed the way that we do business. Our clients love it, too!”

ASSOCIATE DIRECTOR OF SALES, KIMPTON HOTEL VAN ZANDT

THE TRADITIONAL WAY

Waste time on manual processes.

Lose time manually setting up and sending requests. With a manual process for guests, you're left chasing down completed forms, signatures, and payments – sometimes for weeks.

THE SERTIFI WAY

Increase staff productivity.

With a faster guest turnaround, you'll earn more time to sell and take care of other guests. Save more time with automated reminders, templates, a shared document library, advanced reports, and a complete audit trail.

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“Sertifi is a simple, safe, and effective tool for my team and our clients. Having the option to send our clients documents and process payments electronically has made the process much less stressful.”

DIRECTOR OF CATERING AND CONFERENCE SERVICES, INTERCONTINENTAL THE WILLARD WASHINGTON DC

THE TRADITIONAL WAY

Manage systems separately.

You rely on Delphi.fdc to manage your sales but having to finalize event contracts and payments separately, creating unnecessary manual steps that are more error-prone.

THE SERTIFI WAY

Complete tasks seamlessly.

Request contract signatures and deposits straight from Delphi IHG Groups and Events and seamlessly, securely maintain a complete record of the event.

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InterContinental Buckhead Atlanta Cuts Down Chargebacks by 86%

“I’ve worked for IHG for over a decade now, in nearly every continent, at 8 different properties. This is the first time I’ve used Sertifi, and I would highly recommend it to any of the hotels I’ve worked at.”

DIRECTOR OF FRONT OFFICE OPERATIONS

Read Their Story

THE TRADITIONAL WAY

Delay time-to-value.

With complicated manual processes and little automated tracking in place, it's harder to get new employees up and running quickly. It's also more difficult to hire remote employees, limiting your talent pool.

THE SERTIFI WAY

Onboard within a day.

Many Sertifi customers – even large brands with 150+ properties – are up and running in one day. Sertifi also decreases staff onboarding time and lets them work from anywhere. You can even use e-signatures to finalize onboarding paperwork.

More Resources to Build Your Case

Credit Card Security: Why Emailing Credit Card Information is Risky

Making guests send you personal and credit card information over email is extremely risky for you both. Learn how Sertifi help.

Read the Blog Post

Why You Need a Hospitality e-Signature Solution to Drive Value

An e-signature solution may seem like a nice-to-have – but with the value-adds, combined with the low cost of a Sertifi subscription, it should be a must-have.

Read the Blog Post

How Sertifi Can Help Your Entire Property Succeed

See how other properties are maximizing all the solutions and features Sertifi has to offer, ensuring operational efficiency and ROI across the entire property.

Read the Blog Post

Join the 7,175+ IHG properties finalizing business 90% faster. Let's get in touch.

 

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