Why Marriott Properties Love Sertifi for e-Signatures


As Marriott's exclusive provider for digital authorizations, you probably already know Sertifi and how much your guests love working with you digitally and securely.

But did you know 2,000+ Marriott properties are also using Sertifi to get signatures back 90% faster?

The Sertifi Way. The Better Way.

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THE TRADITIONAL WAY

Be harder to work with.

Your guests are constantly busy and on the go. Asking them to complete and sign contracts via paper printing, scanning, or faxing is a painful experience, not to mention less secure.

THE SERTIFI WAY

Simplify steps for guests.

Let guests sign contracts and other documents from any location and device. They'll always know what's coming from you with a custom-branded portal and emails.

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“I love the convenience of sending a client a paperless contract, and letting them sign immediately is so easy for them. The fact that you can sign from your phone and then Sertifi sends a PDF copy to everyone is wonderful.”

SENIOR CATERING SALES MANAGER, THE ST REGIS BAL HARBOUR RESORT

THE TRADITIONAL WAY

Waste time on manual processes.

Lose time manually setting up and sending requests. Plus, with a manual turnaround for guests, you're left chasing down contract edits and signatures – sometimes for weeks.

THE SERTIFI WAY

Increase sales team productivity.

With a faster guest turnaround, you'll earn more time to sell. Save more time with automated reminders, templates, a shared document library, advanced reports, and a complete audit trail.

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“Sertifi allows our sales and catering group to collect signed contracts 96% faster. Previous employees always reach out to me wanting to add Sertifi.”

DIRECTOR OF SALES, AC HOTEL NEW ORLEANS BOURBON / FRENCH QUARTER AREA

THE TRADITIONAL WAY

Manage systems separately.

While Marriott’s CI/TY system lets you generate and send contracts electronically, it does not allow guests to electronically sign them, leaving gaps in your workflow.

THE SERTIFI WAY

Complete tasks seamlessly.

Add Sertifi-specific fields when you’re building your contract in CI/TY. From there, you can easily upload the contract from CI/TY into Sertifi to send onto your guest for e-signature.

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“Sertifi has made sending and receiving signed contracts so much easier. The customizable PDFs are really convenient, and my clients like being able to sign from their phones. It's super fast and secure.”

DIRECTOR OF SALES, RESIDENCE INN LOUISVILLE OLD HENRY

THE TRADITIONAL WAY

Delay time-to-value.

With complicated manual processes and little automated tracking in place, it's harder to get new employees up and running quickly. It's also more difficult to hire remote employees, limiting your talent pool.

THE SERTIFI WAY

Onboard within a day.

Many Sertifi customers – even large brands with 150+ properties – are up and running in one day. Sertifi also decreases staff onboarding time and lets them work from anywhere. You can even use e-signatures to finalize onboarding paperwork.

More Resources to Build Your Case

The Definitive Hotel e-Signature Sales Guide

Learn the importance of digitizing and modernizing your workflow with e-signatures, ways to use e-signatures across your property, and key considerations for your buying decision.

Read Our Free Guide

Why You Need a Hospitality e-Signature Solution to Drive Value

An e-signature solution may seem like a nice-to-have – but with the value-adds, combined with the low cost of a Sertifi subscription, it should be a must-have in your hospitality technology stack.

Read the Blog Post

How Sertifi Can Help Your Entire Property Succeed

See how other properties are maximizing all the solutions and features Sertifi has to offer, ensuring operational efficiency and ROI across the entire property.

Read the Blog Post

Join the 2,000+ Marriotts finalizing contracts faster.

Let's get in touch.

 

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