Why Full-Service Properties Love Sertifi for Card Authorizations

As a Sertifi Delphi e-signatures user, you know how much your guests love signing contracts digitally. But did you know you can save even more time by sending your most important business documents, authorization forms and event contracts, together?

Our digital authorization solution can even help you reduce chargebacks by 80% and save thousands.

Detect fraud early and 90% faster.

THE TRADITIONAL WAY

Put revenue at risk.

Paper credit card authorization forms could put you in violation PCI requirements, which means you're at greater risk for fraudsters to slip through your processes (not to mention steep fines up to $100,000 each month).

THE SERTIFI WAY

Save thousands in chargebacks.

Advanced fraud tools come free with a subscription to verify cards. Using a combination of AI and data analysis, a card's risk level is graded from A to F, and you'll get detailed reporting alongside the grade, so you can feel confident in accepting transactions and reduce the burden of chargebacks.

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THE TRADITIONAL WAY

Be harder to work with.

Your customers are constantly busy and on the go. Asking them to complete authorization forms and submit their card information via paper email, scan, or fax is a painful experience, not to mention less much less secure.

THE SERTIFI WAY

Simplify steps for customers.

Let customers complete and sign authorization forms and provide card details from any location and device. They'll always know what's coming from you and safe to respond to with a custom-branded portal and emails.

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“Sertifi is extremely straightforward to use. Our guests value the ease of completing the forms and knowing their CC number is secure and not floating around the hotel on a printed sheet of paper.”

FRONT OFFICE MANAGER, CANOPY BY HILTON MINNEAPOLIS MILL DISTRICT

THE TRADITIONAL WAY

Waste time on manual processes.

Lose time manually setting up, sending, and following up on authorization requests. We all know how time-consuming responding to chargebacks can be, too.

THE SERTIFI WAY

Increase front desk productivity.

With a faster customer turnaround and fewer chargebacks, you'll earn more time to put toward other tasks. Embed your forms for gift cards, amenities, and more into a webpage so they're easy to find and share.

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“Sertifi is an excellent service that has saved us time and money. Our employees enjoy using this service for its easy and reliable forms, and our customers enjoy a hassle-free experience.”

FRONT OFFICE SUPERVISOR, COMFORT INN REGINA

THE TRADITIONAL WAY

Manage systems separately.

You rely on other systems to manage reservations but having to finalize authorizations separately, creating unnecessary manual steps that are more error-prone.

THE SERTIFI WAY

Complete tasks seamlessly.

Sertifi integrates with Delphi.fdc and other systems so you can seamlessly, securely maintain a complete record of the event or group reservation from a single system.

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“Sertifi has given us a great alternative to obtaining guest credit card details with a secure method that integrates directly into our PMS. We no longer need any of our team members handling card data, which is a great bonus. The setup was seamless and the Sertifi team was great and knowledgeable.”

ASSISTANT DIRECTOR OF FINANCE, CORINTHIA HOTEL LONDON

Ready to reduce fraud and finalize authorizations faster?

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