Sertifi Customer Stories
Teams around the globe and of all sizes are finalizing business faster. See what's in store for you and your guests.
“Sertifi has given us a great alternative to obtaining guest credit card details with a secure method that integrates directly into our PMS. We no longer need any of our team members handling card data, which is a great bonus. The setup was seamless and the Sertifi team were great and knowledgeable.”
HAYDEN GREEN, ASSISTANT DIRECTOR OF FINANCE, CORINTHIA HOTEL LONDON
“Sertifi is a great solution for processing payments and speeding up the booking process. We have seen a substantial improvement in our processing times since rolling it out.”
MIGUEL GONZALEZ, GROUP MANAGER, WYNDHAM ALLTRA CANCUN
The KFC Yum! Center gobbled up over 5,500 e-signatures and $2.27M worth in payments requests with Sertifi. Aside from faster turnaround times, they're also able to more easily protect card data and maintain PCI compliance.
“Sertifi lets guests quickly fill and submit forms from mobile devices. We get documents back 50% faster than the old method. The safety and security of the platform has benefited each department of our hotel.”
ANDREW ROBATEAU, ACCOUNTING / HR, CAMBRIA HOTEL DOWNTOWN PHOENIX, CONVENTION CENTER
“Sertifi allows our sales and catering group to collect signed contracts 96% faster and capture payments within one day. I always have previous employees reaching out to me because they want to add Sertifi.”
TRACY DUPLECHAIN, DIRECTOR OF SALES, AC HOTEL NEW ORLEANS BOURBON / FRENCH QUARTER AREA
“Sertifi has been a great tool for us. It's streamlined our internal payment process and given our clients peace of mind when providing their credit card information. Win/win for everyone!”
MATTHEW KIDO, DIRECTOR OF SALES,
HILTON HARRISBURG
“Sertifi is a simple, safe, and effective tool for my team and our clients. Having the option to send our clients documents and process payments electronically has made the process much less stressful.”
STEELE STEVENSON, DIRECTOR OF CATERING AND CONFERENCE SERVICES, INTERCONTINENTAL THE WILLARD WASHINGTON DC
“Sertifi has revolutionized how our clients secure their meetings with us. The ability to sign a contract and securely obtain a credit card no matter where your client is has changed the way that we do business. Our clients love it, too!”
CHRISTINA HANVEY, ASSOCIATE DIRECTOR OF SALES, KIMPTON HOTEL VAN ZANDT
“I’ve been in the hotel business a long time, and Sertifi is the best and easiest solution. No more paper copies of authorizations having to be stored. It is so safe and secure. I would recommend it to everyone.”
CHRISTINE BERGMAN, ACCOUNTS PAYABLE, DOUBLETREE PARK PLACE
“We use Sertifi for our e-signature and secure link files. It’s amazing how smart this platform is at such an affordable price. The protection alone from unnecessary chargebacks more than pays the annual cost.”
CARRIE GOULD, DIRECTOR OF SALES, FOUR POINTS JACKSONVILLE BAYMEADOWS
“Sertifi is easy to train new employees and guests on. We love the two-factor authentication feature, along with the card rating, which allows us to know if the payment card is safe. We’ve avoided at least one chargeback a month.”
AMANDAH BUSCHHORN, GENERAL MANAGER, COMFORT INN & SUITES JEROME - TWIN FALLS
“Our sales team loves working with Sertifi because it is easy to use. Signed contracts and payments often come back within one day.”
CHERYLANNE THOMAS, DIRECTOR OF SALES & MARKETING, HILTON ALEXANDRIA MARK CENTER
“Using Sertifi has allowed our sales and front desk teams to conduct their day-to-day business more efficiently and faster. It makes our guests comfortable with providing sensitive credit card information because we know the solution is secure."
HORIA HODOROG, GENERAL MANAGER, COURTYARD EDMONTON WEST
“Sertifi has changed the game when it comes to sending and receiving credit card authorization forms. The authentication process is thorough, making the process more secure. It’s user-friendly and easy to show new employees how to properly use it.”
JESSICA CHAFFER, FRONT DESK AGENT, QUALITY INN & SUITES NEW PORT RICHEY
“I have used Sertifi consistently for the past year and absolutely love how user friendly the platform is. I receive guests’ payment information 80% sooner than I used to. I recommend Sertifi to anyone in a customer-facing role.”
MIA BETHELL, FRONT OFFICE COORDINATOR, THE RITZ-CARLTON WAIKIKI BEACH
“Sertifi streamlines the contract process, making it much more straightforward. My clients find the e-signature feature quick and easy to use and the credit card authorization process to be convenient and secure.”
JOHN BUECHELE JR, AREA DOS, LA QUINTE BY WYNDHAM BONITA SPRINGS