Sertifi Customer Stories
Teams around the globe and of all sizes are finalizing business faster. See what's in store for you and your guests.
"Sertifi has taken hours off my workday from chasing payments. It is very user friendly, and I highly recommend it to any business to collect payments in a timely matter."
LESLIE DIXON, GROUP SALES MANAGER, MEDIEVAL TIMES BALTIMORE
“Sertifi takes the hassle out of paper documents and is all around easy to use. It’s helped me with tasks that otherwise take up precious time so I can focus on our clients more.”
ALI HORMUZ, SENIOR GROUPS, CONFERENCE & EVENTS SALES EXECUTIVE, HILTON BIRMINGHAM METROPOLE
“Sertifi provides us with an easy-to-use system for sending and signing documents electronically. Plus, it’s important that we provide a secure method when it comes to collecting payments electronically, and Sertifi allows us to do that.”
BOX OFFICE SUPERVISOR
“Sertifi has been a huge benefit to our business. It is very user friendly for both parties. I would recommend Sertifi to any business thinking of signing up!”
LAUREN MUSTY, GROUPS & EVENT MANAGER, THE HOXTON LONDON
“Sertifi is a great solution for processing payments and speeding up the booking process. We have seen a substantial improvement in our processing times since rolling it out.”
MIGUEL GONZALEZ, GROUP MANAGER, WYNDHAM ALLTRA CANCUN
“Sertifi has given us a great alternative to obtaining guest credit card details with a secure method that integrates directly into our PMS. We no longer need any of our team members handling card data, which is a great bonus. The setup was seamless and the Sertifi team were great and knowledgeable.”
HAYDEN GREEN, ASSISTANT DIRECTOR OF FINANCE, CORINTHIA HOTEL LONDON
“Sertifi lets guests quickly fill and submit forms from mobile devices. We get documents back 50% faster than the old method. The safety and security of the platform has benefited each department of our hotel.”
ANDREW ROBATEAU, ACCOUNTING / HR, CAMBRIA HOTEL DOWNTOWN PHOENIX, CONVENTION CENTER
“Sertifi has made our lives easier with the ability to process payments in a quick and secure manner. The interface of setting up pages was easy to learn and navigate. I highly recommend!”
DIRECTOR OF TICKETING
“Sertifi allows our sales and catering group to collect signed contracts 96% faster and capture payments within one day. I always have previous employees reaching out to me because they want to add Sertifi.”
TRACY DUPLECHAIN, DIRECTOR OF SALES, AC HOTEL NEW ORLEANS BOURBON / FRENCH QUARTER AREA
“Sertifi allows me a quick and efficient way to send contracts and receive deposits. It is user friendly for the client and allows multiple users access to the file room, which is especially helpful for when I have group sponsors paying for one account. After the meticulous writing of contracts all day, it is nice to be able to send them out with a lot more ease. It also sends a reminder for deposit due dates – life saver!”
CATERING & EVENT SALES COORDINATOR
“Sertifi is a simple, safe, and effective tool for my team and our clients. Having the option to send our clients documents and process payments electronically has made the process much less stressful.”
STEELE STEVENSON, DIRECTOR OF CATERING AND CONFERENCE SERVICES, INTERCONTINENTAL THE WILLARD WASHINGTON DC
“Sertifi has been a great tool for us. It's streamlined our internal payment process and given our clients peace of mind when providing their credit card information. Win/win for everyone!”
MATTHEW KIDO, DIRECTOR OF SALES,
HILTON HARRISBURG
"I have used Sertifi for years in previous positions and was so excited to hear when we were testing it here at my castle! Sertifi has drastically improved how I operate. The user friendly system sends auto email reminders to sign and pay, so I don't have to follow up or chase people down."
TORI HARRIS, GROUP SALES MANAGER, MEDIEVAL TIMES SCOTTSDALE
“Sertifi has revolutionized how our clients secure their meetings with us. The ability to sign a contract and securely obtain a credit card no matter where your client is has changed the way that we do business. Our clients love it, too!”
CHRISTINA HANVEY, ASSOCIATE DIRECTOR OF SALES, KIMPTON HOTEL VAN ZANDT
“I’ve been in the hotel business a long time, and Sertifi is the best and easiest solution. No more paper copies of authorizations having to be stored. It is so safe and secure. I would recommend it to everyone.”
CHRISTINE BERGMAN, ACCOUNTS PAYABLE, DOUBLETREE PARK PLACE
“We use Sertifi for our e-signature and secure link files. It’s amazing how smart this platform is at such an affordable price. The protection alone from unnecessary chargebacks more than pays the annual cost.”
CARRIE GOULD, DIRECTOR OF SALES, FOUR POINTS JACKSONVILLE BAYMEADOWS
“Sertifi is easy to train new employees and guests on. We love the two-factor authentication feature, along with the card rating, which allows us to know if the payment card is safe. We’ve avoided at least one chargeback a month.”
AMANDAH BUSCHHORN, GENERAL MANAGER, COMFORT INN & SUITES JEROME - TWIN FALLS
“Our sales team loves working with Sertifi because it is easy to use. Signed contracts and payments often come back within one day.”
CHERYLANNE THOMAS, DIRECTOR OF SALES & MARKETING, HILTON ALEXANDRIA MARK CENTER
“Using Sertifi has allowed our sales and front desk teams to conduct their day-to-day business more efficiently and faster. It makes our guests comfortable with providing sensitive credit card information because we know the solution is secure."
HORIA HODOROG, GENERAL MANAGER, COURTYARD EDMONTON WEST
“Sertifi has changed the game when it comes to sending and receiving credit card authorization forms. The authentication process is thorough, making the process more secure. It’s user-friendly and easy to show new employees how to properly use it.”
JESSICA CHAFFER, FRONT DESK AGENT, QUALITY INN & SUITES NEW PORT RICHEY
“I have used Sertifi consistently for the past year and absolutely love how user friendly the platform is. I receive guests’ payment information 80% sooner than I used to. I recommend Sertifi to anyone in a customer-facing role.”
MIA BETHELL, FRONT OFFICE COORDINATOR, THE RITZ-CARLTON WAIKIKI BEACH
“Sertifi streamlines the contract process, making it much more straightforward. My clients find the e-signature feature quick and easy to use and the credit card authorization process to be convenient and secure.”
JOHN BUECHELE JR, AREA DOS, LA QUINTE BY WYNDHAM BONITA SPRINGS
Ready to exceed your guests' expectations?
16,000+ hospitality and travel companies trust Sertifi with their entire agreement process. Bring your e-signature, payment, and credit card authorization workflows into a single, secure solution.