Skip to main content

Implementation & Support

Companies choose Sertifi because of our reputation for stellar customer support. From the time you sign up, through onboarding, training, and continuing assistance, our Customer Success team is on hand to guide you along the way.

Head over to our support center for support documentation, quick tips for Frictionless Business, and much more!


We’re committed to keeping onboarding as seamless as possible. Our experience with enterprise-scale deployments means new customers hit the ground running, no matter their size. And for hospitality, multi-property, multi-user deployments are right in our sweet spot.


Your goal is to make it simple for your customers to submit signed contracts and secure payments, and we want to make it easy for your employees to send them. All Sertifi plans include a personalized user training program, at no additional charge.

Ongoing Support

Every Sertifi customer is assigned a customer success manager. So when you call us for help, you’ll get a real person on the other end of the phone – not an automated attendant. Go ahead, give it a try – it’s 1.866.983.8877 - and say hello to the team.

“We switched eSignature providers in order to use Sertifi because they offer better customer support and a solution that is branded toward our organization, reducing candidate confusion and support calls by 90%.”