Sertifi's payment solution allows you to capture card-not-present event deposits and final payments in an automated, PCI-compliant manner. In addition to card payments, Sertifi also allows for the acceptance of ACH (eCheck) payments, which have lower processing fees than cards.
SERTIFI FOR GROUP & EVENT SALES
Get paid 90% faster with Sertifi's event and hotel payment processing solutions.
Thousands of hotels and venues use Sertifi payments to:
Capture a payment with an e-signature, ensuring payment.
Get paid 90% faster with fewer steps and assured security.
Reduce fees and chargebacks with a proper ecommerce system and flexible options like ACH.
Our customers have saved up to $175k a year in hotel payment processing and event payment processing fees.
Sertifi Ranks #1 on Hotel Tech Report’s 2024 Top Payment Processing Software List
We're thrilled to be named the #1 payment processing solution – made possible by real users and their product reviews. Thank you to the 15,500+ hotels who trust us to finalize business faster and save thousands in hotel payment processing-related costs each year.
Empower your team to simplify sales and save thousands in processing costs.
“Sertifi greatly accelerated the time it takes to get contracts signed and event deposits paid, while keeping the safety of guests’ personal information top of mind.”
NATIONAL SALES DIRECTOR
“It's taken us a quarter of the time, at a minimum, to get signed contracts and deposits back. The Delphi integration also provides really nice productivity for our team because we're staying in one system.”
DIRECTOR OF SALES SYSTEMS AND ANALYTICS
Features Our Users Can't Live Without
Accept both card and ACH payments to keep costs low
Set reminders and expiration dates with your request
Create folders and link multiple items to a folder
Tie a payment to a signature document to defend against chargebacks
Add 3-D Secure to authenticate cardholders and shift chargeback liability to card issuers
Simplify tracking and reconciliation between sales and finance teams
Ready to save time and lower costs with Sertifi?
BROWSE SERTIFI SOLUTIONS: Digital Contracts and e-Signatures | Card Authorization and Verification
Sertifi Payments FAQ
What is Sertifi's payment solution?
What are the key benefits to using Sertifi's hotel payment processing and event payment processing?
- Cost Savings: As an integrated payments processor, Sertifi ensures accuracy in processing setup, ensuring you're charged the appropriate fees and not unnecessary costs. Sertifi also presents additional opportunities for savings, including chargeback prevention and the ability to accept ACH payments, which cost you significantly less to process than credit cards.
- Process Efficiency: With a fully digital experience that lets you and your customers work from any device and location, teams are collecting payments 90% faster – often within minutes. With a faster customer turnaround, you'll earn more time to sell, and automated reminders and reporting that make reconciliation easy.
- Chargeback Defense: Sertifi makes it easy to compile the necessary evidence to dispute a chargeback made for a legitimate transaction. Our PCI-compliant solution also lets you enable 3-D Secure and other protections.
- Security and PCI Compliance: Sertifi is PCI Level 1, SOC 1 Type 2 and SOC 2 Type 2 compliant, and captures and stores card data securely. Additionally, only staff with the appropriate permissions can unmask and access card data. This is far more secure than leaving payment details in binders or cabinets.
Does Sertifi integrate with Amadeus Hospitality Delphi FDC?
Yes, you can request and finalize payments directly from your Delphi.fdc instance. Click here to see the complete list of Sertifi integrations.
How does Sertifi hotel payment processing and event payment processing work?
Once your portal is ready, staff can create and send payment and contract signature requests to the necessary parties. Requests can be set up with auto-reminders, saving you follow-up time.
Recipients will receive an email custom-branded to your business with a link to the contract and payment form. They can complete and submit the form from any device and location, and their information is securely submitted to your Sertifi portal. Once the payment is submitted, you and your customer will receive an email receipt.
Your portal centralizes all signature and payment requests into a single dashboard where you can track the status of each request. Information is stored in a secure, PCI-compliant manner, and only staff with the appropriate permissions can access credit card information.
Does Sertifi process the payments itself or with a third-party processor?
You can use Sertifi's proprietary payment processor, SertifiPay, or a third-party gateway we integrate with to process deposits. Click here to see a list of our payment integrations.
Does the deposit automatically get taken out of the customer's bank account?
Yes, the deposit is automatically processed when the customer completes the payment form and submits their information.
Can you schedule multiple deposits with different dates?
Yes, you can add several deposits to your request and assign different due dates to them. Using reminder rules, Sertifi will automatically follow up on deposits, saving you follow-up time and ensuring you never miss a payment.
How long is credit card information stored in Sertifi?
You can clone a payment as long as the card is valid.
Keep in mind that PCI DSS mandates that verification codes like CVVs can’t be stored at all. Therefore, Sertifi only transmits this information; we cannot and do not store it.