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Creating Hospitality: A Leadership Podcast by Sertifi

AVAILABLE ON APPLE PODCASTS, SPOTIFY & YOUTUBE


In this conversation series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. Host and Sertifi CMO, Shawn Gaines, chats fun and unique stories with hospitality leaders to inspire others how to build successful teams, careers, and customer experiences in the industry.

EPISODE 03

Adam Knight: Building a Dream with Intuition & Iteration

We chat with Adam Knight, CEO of Recreation Stays, about his journey starting a hospitality business, from growing his team to empowering them with the right process and tools.

Watch the clip for a sneak peek of Adam's episode.

EPISODE 02

David Salcfas: Rocking Core Values & Rolling with Resiliency

We chat with David Salcfas, general manager at Hard Rock Hotel New York, about keeping teams aligned with strong core values, especially in moments of crisis – like working at a Brooklyn-based hotel on September 11, 2001.

Watch the clip for a sneak peek of David's episode.

EPISODE 01

Jasmine Seliga: Putting People & Values First

In our premiere episode, we chat with Jasmine, co-founder and CEO of Affixify, about what it means to have a "leader last" mindset, clearing out noise, and the importance of staying in touch when growing your team.

Watch the clip for a sneak peek of Jasmine's episode.

Upcoming Guests

Available April 7, 2025

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Anna Blue
Former President of AHLA Foundation

 

 

Available April 21, 2025

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Naureen Ahmed
Founder of Inspiring Women in Hospitality

 

Available May 5, 2025

john-stojka-sertifi-creating-hospitality-podcast-sertifi

John Stojka
Co-Founder of Sertifi

Available May 19, 2025

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Allison Knapp
Senior Sales Manager at Crescent Hotels & Resorts