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What is Know Your Customer (KYC)?

Know Your Customer (KYC) is the mandatory process of identifying and verifying a client's identity when opening an account in order to prevent abuse of identity and information, ensuring the account is created for the intended party.

This obligation requires Sertifi to collect and maintain information on all SertifiPay account holders. The information we are required to collect differs from country to country, and typically includes (but is not limited to):

  • The individual creating the SertifiPay account, who will serve as the account's primary representative.
  • The business associated with the SertifiPay account.
  • The date of birth of the account's primary representative.
  • The last (4) digits of the social security number assigned to the account's primary representative.

The above information will be collected via Sertifi's standard SertifiPay application. Sertifi will inform you via email if additional information is required beyond what you submitted in your application.