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HOTEL CONTRACTS & E-SIGNATURES | VENUE CONTRACTS & E-SIGNATURES

Thanks to Sertifi, chasing down signatures is in the past.


We make it easy to close a sale and kick things off right.

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Give Clients the Gift of Convenience

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Accelerate Revenue by Collecting Payments Simultaneously

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Gain More Time to Sell

Close sales 90% faster with a better workflow.


Sales teams are busy, and so are their customers. Finalizing contracts over email, call, or fax is a painful experience that leaves you chasing down commitments – sometimes for weeks.

Let customers sign from any device and location.

Request contract e-signatures and payments together.

Stay on track with automated reminders.

Save time with templates, advanced reporting, and more.

It's so easy to get started, most properties onboard within an hour.

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Integrate with other solutions you rely on.


We know signing is just one part of your agreements workflow. That's why we offer payment processing and integrate with other hospitality solutions, including Amadeus' Delphi.fdc and Infor's Sales & Catering tool.

CUSTOMER SUCCESS STORY

Sage Hospitality Automates Agreements Across Portfolio


“It's taken us a quarter of the time, at a minimum, to get signed contracts and deposits back. The Delphi integration also provides really nice productivity for our team because we're staying in one system.”

DIRECTOR OF SALES SYSTEMS & ANALYTICS

Tie your most important assets together: the signature and deposit.


Seal the deal without any doubt by having your client sign their contract and send you a deposit at the same time.

Guarantee payment by requesting it alongside an e-signature.

Implement a risk-free way to process cards.

Accept ACH payments, which cost you significantly less to process than credit cards. It's less risky than sharing wire instructions, too.

Ready to sell smarter, not harder? Let's get in touch.

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Sertifi e-Signatures FAQ

Sertifi's e-signature solution allows you to finalize contracts, BEOs, HR paperwork, and other documents in a convenient online experience. Combined with our payment and authorization solutions, you can enjoy an all-in-one experience designed for hospitality businesses.

  1. Process Efficiency: With a fully digital experience that lets you and your customers work from any device and location, teams are finalizing paperwork 90% faster – often within minutes. You can also link to documents directly from your website or other location, so customers can complete them on demand.

  2. Embedded Payment Processing: Capture event payments alongside a contract signature, saving everyone steps and ensuring you'll never miss a payment.

  3. Integrations: Sertifi integrates with other hospitality solutions, including Amadeus' Delphi.fdc and Infor's Sales & Catering tool, so you can seamlessly manage events from one system.

  4. Multiple Use Cases: Use Sertifi across your property, from sales agreements, HR paperwork, vendor agreements, and more.

Yes, you can request an e-signature and finalize a contract directly from your Delphi.fdc instance. Click here to see the complete list of Sertifi integrations.

You can be up and running with Sertifi in less than a day. Once your portal is ready, staff can create and send signature and payment requests to the necessary parties. Requests can be set up with auto-reminders, saving you follow-up time.

Recipients will receive an email custom-branded to your business with a link to the signature document. They can complete and sign the document from any device and location, and their information is securely submitted to your Sertifi portal. Once the document is fully executed, you and your customer will receive an email with a PDF copy attached.

Your portal centralizes all signature requests into a single dashboard where you can track the status of each request. Information is stored in a secure manner, and only staff with the appropriate permissions can access it.

Sertifi stores signed documents in your portal for one year. At the time of signing, you will receive an email with a PDF of the fully executed document attached, which will be available to you indefinitely. You can also download PDF copies before they expire in Sertifi.

Yes, you can use Sertifi across your entire property for all your hotel contract needs. Here are some documents our customers have used with our e-signature solution:

  • Event contracts
  • Banquet event orders (BEOs) 
  • Catering contracts 
  • Invoicing and payment-related documents
  • Loyalty program agreements
  • Liability waivers
  • Health screening forms and declarations
  • Work orders
  • Health and safety compliance forms
  • Employee and contractor paperwork
  • Building leases and acquisition agreements