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NEW MUST-READ GUIDE: Taking Charge of Chargebacks: A Hotelier’s Guide to Combatting FraudDOWNLOAD NOW

SERTIFI FOR FRONT OFFICE TEAMS

Generate Revenue Faster and Reduce Chargebacks with a Streamlined Authorizations Workflow


Trusted by 16,750+ Hotels Worldwide

Lower Your Chargeback Risk with AI-Powered, Industry-Leading Fraud Prevention

Using Sertifi’s authorization solution, you can confidently accept business knowing you’re backed by Kount, an Equifax company, the industry-leading provider of fraud prevention solutions.

Our baked-in advanced fraud tools let you:

Instantly verify cards with an AI model built with two types of machine learning.

Get a fraud score to determine the card's risk.

Accept trustworthy cards to reduce chargebacks.



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“We use Sertifi for our e-signature and secure link files. It’s amazing how smart this platform is at such an affordable price. The protection alone from unnecessary chargebacks more than pays the annual cost.”

DIRECTOR OF SALES, FOUR POINTS JACKSONVILLE BAYMEADOWS

Ditch Inconvenient, Insecure Authorization Methods

It's so easy to get started, most properties onboard within an hour.

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Eliminate Your Risk for PCI Noncompliance Fees

Avoid fees – sometimes as steep as $100k per month – by securely managing digital forms instead of risky paper ones.

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Complete Forms From Any Device and Location

With a more convenient experience for you and your guests, you'll get them back 18x faster. You can even embed your forms for gift cards, amenities, and more onto your website, so they're easy to find and share.

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Integrate Sertifi to Your PMS

Sertifi integrates with Oracle OPERA Cloud and Infor HMS, so you can seamlessly, securely manage authorizations. You can even see authorized charges and then charge the card straight from your PMS.

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“Sertifi is extremely straightforward to use. Our guests value the ease of completing the forms and knowing their CC number is secure and not floating around the hotel on a printed sheet of paper.”

FRONT OFFICE MANAGER, CANOPY BY HILTON MINNEAPOLIS MILL DISTRICT

Features You'll Love

 

Customize permission levels for different team members

Enable two-step authentication for viewing credit card numbers

Add multiple participants to your request and pull from a contact list

Set reminders and expirations with your request

Customize or pre-fill your forms as needed

Clone an authorization to a payment

Link to your forms from your website or other location

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“Sertifi is an excellent service that has saved us time and money. Our employees enjoy using this service for its easy and reliable forms, and our customers enjoy a hassle-free experience.”

FRONT OFFICE SUPERVISOR, COMFORT INN REGINA

Securely Exchange Information with Travel Companies


Managing authorization forms via email or fax isn’t just inefficient. It leaves you prone to a breach of your traveler’s sensitive payment information. That’s why Sertifi partners with leading travel and payment companies, giving hotels an easy, secure way to receive credit and virtual card information from them before a traveler's arrival.

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Not quite sure where to start with virtual cards?

We've compiled everything you need to know in our virtual card guide. We cover what they are, why travel managers love them, and best practices around hotel usage.

Ready to reduce your chargeback risk?

Complete the form to get in touch.

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