Why 20,000+ Hospitality and Travel Companies Love Sertifi

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Empower your business to accelerate revenue with Sertifi's signature and payment platform.

We're the only complete platform to help you simplify and secure all your workflows, reduce payment costs and fraud, and maximize convenience for your customers. And we can't wait to show you the possibilities.

FOR SALES TEAMS

Meetings & Events • Group Sales & Room Blocks

Process real-time payments 90% faster alongside your contracts for e-signature.

Reduce processing fees by accepting ACH (eCheck) and enabling surcharging.

Reduce chargebacks and shift chargeback liability with 3-D Secure.

FOR FRONT DESK TEAMS

Third-Party Authorizations • B2B Travel Authorizations

Complete credit card authorizations forms 18x faster and eliminate incomplete forms.

Catch risky cards early with AI-powered detection tools to save thousands in chargebacks.

Accept credit and virtual cards online from travel companies on behalf of corporate travelers.

FOR ALL TEAMS

Contracts • Proposals

e-Sign all your business' paperwork, including:

Loyalty program agreements.

New hire and contractor forms.

Work orders.

Liability waivers.

Reduce Unnecessary Costs Hurting Your Bottom Line (Including Chargebacks)

THE TRADITIONAL WAY

Pay unnecessary transaction fees.

Noncompliance with card industry regulations, such as processing card-not-present deposits through a front desk PMS, causes downgrades and an increased rate per transaction.

THE SERTIFI WAY

Save thousands in fees.

As an integrated payments processor, Sertifi ensures accuracy while creating other opportunities for savings, including chargeback prevention and the ability to accept ACH payments, which cost you significantly less to process than credit cards.

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#1 on Hotel Tech Report’s 2024 Top Payment Processing Software List

We're thrilled to be named the #1 payment processing solution – made possible by real users and their product reviews. Our solution is tailor-made for hospitality workflows and backed by experts who ensure you're set up for success.

If you're using SertifiPay for processing, let us handle your chargeback disputes to increase your win rate.

Enable 3-D Secure, shifting chargeback liability to card issuers.

Learn best practices to bolster your chargeback defense.

THE TRADITIONAL WAY

Put revenue at risk for fraud.

Paper credit card authorization forms could put you in violation PCI requirements, which means you're at greater risk for fraudsters to slip through your processes (not to mention steep fines up to $100,000 each month).

THE SERTIFI WAY

Save thousands in chargebacks.

Our AI-powered advanced fraud tools grade a credit card's risk level, plus you'll get detailed reporting alongside the grade, so you can feel confident in accepting transactions and reduce the burden of chargebacks.

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“We love the two-factor authentication, along with the card rating, which allows us to know if the payment card is safe. We’ve avoided at least one chargeback a month.”

GENERAL MANAGER, COMFORT INN & SUITES JEROME - TWIN FALLS

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Get Advice from Experts with Decades of Experience

Created by our workflow experts, designed for hospitality experts like you, our guides can help you increase operational efficiency and security, reduce costs, and mitigate your fraud and chargeback risk.

Browse Our Free Guides

Increase Convenience for You and Your Customers

THE TRADITIONAL WAY

Be harder to work with.

Your customers are constantly busy and on the go. Asking them to complete and sign contracts or authorization forms and submit payments via paper printing, scanning, or faxing is a painful experience, not to mention less secure.

THE SERTIFI WAY

Simplify steps for customers.

Let customers complete and sign contracts and authorization forms, as well as submit deposits and final payments, from any location and device. They'll always know what's coming from you with a custom-branded portal and emails.

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“Sertifi greatly accelerated the time it takes to get contracts signed and event deposits paid, while keeping the safety of guests’ personal information top of mind.”

NATIONAL SALES DIRECTOR

THE TRADITIONAL WAY

Waste time on manual processes.

Lose time manually setting up and sending requests. Plus, with a manual process for customers, waste time chasing down completed forms, signatures, and payments – sometimes for weeks.

THE SERTIFI WAY

Increase team productivity.

With a faster customer response turnaround, you'll earn more time to generate revenue in new areas. Save more time with automated reminders, templates, a shared document library, advanced reports, and a complete audit trail.

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“Our sales team loves working with Sertifi because it is easy to use. Signed contracts and payments often come back within ONE day!”

DOSM, HILTON ALEXANDRIA MARK CENTER

THE TRADITIONAL WAY

Manage systems separately.

You rely on many systems that don't bring the power of e-signatures, payments, and authorizations together, creating error-prone, risk-prone manual processes and mishandling of customer information.

THE SERTIFI WAY

Complete tasks seamlessly.

Our platform is PCI compliant, meets stringent security requirements, and integrates with other solutions, including Amadeus Delphi.fdc, Infor Sales & Catering and HMS, Oracle Opera Cloud and On Prem, and Amaze Insights.

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“It's taken us a quarter of the time, at a minimum, to get signed contracts and deposits back. The Delphi integration also provides really nice productivity for our team because we're staying in one system.”

DIRECTOR OF SALES SYSTEMS AND ANALYTICS

You're in great company.

✅ We're the exclusive provider for digital authorizations to all Marriotts around the globe, as well as the brand standard for Hilton, Hyatt, Accor, Sonesta, and Red Roof Inn.

✅ Many of the largest hospitality management companies also use our solutions, including Aimbridge, Highgate, and Hersha.

✅ We're the exclusive provider for electronic signatures and payments for Topgolf, Dave & Busters, Main Event, and Tao Restaurants.

More Resources to Build Your Case

Credit Card Security: Why Emailing Credit Card Information is Risky

Making guests send you personal and credit card information over email is extremely risky for you both. Learn how Sertifi help.

Read the Blog Post

Why You Need a Hospitality e-Signature Solution to Drive Value

An e-signature solution may seem like a nice-to-have – but with the value-adds, combined with the low cost of a Sertifi subscription, it should be a must-have.

Read the Blog Post

How Sertifi Can Help Your Entire Property Succeed

See how other properties are maximizing all the solutions and features Sertifi has to offer, ensuring operational efficiency and ROI across the entire property.

Read the Blog Post

Ready to finalize business faster?

We're excited to help you capture e-signatures, payments, and authorizations conveniently and securely. Our sales team can help you:

Get an in-depth look at our platform.
Find the right solution for you.
Answer questions about features, pricing, and more.

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