Travel companies and travel suppliers, especially hotels, struggle with sending and receiving virtual card payments due to vastly different processes and workflows.
Since hotels can’t retrieve all the necessary virtual payment information from the Global Distribution System (GDS) for corporate travel bookings, TMCs have relied heavily on fax machines and other offline activities to send virtual cards, corresponding payment instructions, and essential traveler information such as check-in times, room preferences, etc. to hotels.
However, this workflow has been disrupted by the elimination of faxes in hotels due to modernized technology, an increased focus on security, and PCI DSS and GDPR regulations.
Today, the workflow for TMCs and hotels has become disjointed and difficult to navigate. Until now…