Sertifi Wins Best Payments Solution in 2025 HotelTechAwards

We’re thrilled to announce SertifiPay has won “Best Payments Solution” as part of the HotelTechAwards for the second year in a row!

Without the right tools, the selling process can be kind of noisy (literally and figuratively). Too many teams are dealing with outdated communication methods, clunky ways of completing tasks, and too much wasted time on manual effort – all while making it harder for guests to pay for their events and group bookings.

We’re proud to offer properties and their customers a simpler, quieter way of taking care of payments. By combining the power of our e-signature capabilities with SertifiPay processing, properties can:

Delight guests by offering a secure way to process both cards and bank information online. 

Easily stay on track with automated payment schedules and reminders. 

Guarantee payment by requesting it alongside a contract and making it easier to pay. 

Lower card processing fees by 80-90% with our unique combination of features.

Here are some of the things our users had to say about their experience:

Nothing is better than seeing a client sign a contract and immediately submit their deposit. This ensures revenue is hitting in the month it should and makes a direct impact on the success and morale of my team. The most successful companies I've worked for use Sertifi for their deposits and contracts.

I love how simple Sertifi is to use for me and my clients. I set up the payment schedule for the year and then just watch the payments come in with email notifications. And if a client needs to update their credit card information, they can easily complete this task without contacting me.

I’ve been using Sertifi for several years, and it is a must-have tool. The user interface is clean and intuitive, and the transaction speed is impressively fast, allowing my clients to complete their purchases without any delay. I also really appreciate the Reports End of Day feature, which allows me to see every transaction and identify any discrepancies between the hotel POS system we use.

Sertifi makes it easy to process payments by credit card and bank transfer, allowing easy payment processing for clients and easy tracking as the vendor. Sertifi also allows for supporting documents, such as contacts and event orders, to be added so the client can see what they are paying for. Tracking information is made easy through the search filters and allows for multiple staff members to access single accounts if needed. Refunds are also made easy. If you are looking for an easy-to-use system that does not get complicated when training new staff members on how it works, Sertifi is a great choice.

Sertifi is so simple and easy to use, and my customers feel safe using it. It’s the best option for them to process a payment when you’re not able to do EMV chip. Since they can submit anywhere and anytime around the world, they can use the service without hesitation.

Here’s a sneak peek at how it works:

Thank you again to all our users and Hotel Tech Report for this amazing honor! We’re excited to continue expanding our offering and improving the payments experience for every hospitality business and their customers.