2024 State of Technology in the Hospitality Industry
The state of technology in the hospitality industry is forever evolving. Backed by the latest research on hospitality technology, this post illustrates the current tech-related trends and habits hoteliers are employing to enhance operations and create seamless experiences.
Why Merchant-Initiated Transactions (MITs) Lose Hotels Revenue
There are several ways a hotel can capture payments when a guest isn’t physically present, but that doesn’t mean they’re all good ways to do it. Merchant-Initiated Transactions (MITs) not only cost you more to process; they’re also extremely difficult to defend in the case of chargebacks. Read on to learn why.
Sertifi Workflow Tips Straight from the Source (Our Users)
When you're in the business of hospitality, every detail counts toward creating an easy, memorable experience for guests. We're sharing some of our top users' best tips and tricks for maximizing the efficiency and security Sertifi has to offer. See if there's anything on the list you can implement in 2024.
2024 Hospitality Trends and How to Get Ahead of Them
We’ve been seeing a lot of articles on trends and thought we’d share the highlights that are close to how we support the hospitality community. Here’s one takeaway every article has in common: extending your team and processes with technology can help you stay ahead of what’s becoming more prevalent.
3-D Secure: Stay Proactive About Hotel Fraud Prevention
Fraud continues to be a costly concern for the hospitality and travel industry. Fortunately, new ways to proactively protect your business are becoming available every day. 3-D Secure (3DS) is a newer standard you can adopt to secure online payment transactions and reduce the risk of unauthorized charges.
Webinar Recap: Hospitality Technology Year in Review
We sat down with a panel of hospitality leaders to reflect on 2023 learnings and look ahead to 2024. Throughout our discussion, we drilled into a few themes: business rebound, technology use, and 2024 outlook. In case you missed it, we’re covering the highlights for you.
How sharp is your knowledge of PCI compliance?
PCI compliance isn't a new topic, but it's important to stay sharp in light of post-pandemic fraud increases. Fraud risk aside, you could get hit with steep penalty fees if you're out of compliance. How much do you know about PCI and your risks? Take our quiz to find out!
Hospitality Payment & Chargeback Statistics You Need to Know (and How to Respond to Them)
As the hospitality industry grows within the digital sphere, you become more vulnerable to fraud and chargebacks. In fact, of the $3 trillion in revenue the hospitality industry generates each year, 5-6% (or $150 billion) of that revenue is lost. Read on to learn how to get ahead of the trends.