Fraud Prevention

Even with the right technology, fraudulent activity is inevitable. Sertifi's fraud expert, Peter Laspas, explains the importance of knowing how to interpret fraud warnings to appropriately accept or decline transactions and not miss out on good business.

Learn how to bolster your hotel's fraud prevention strategy with early fraud warnings (EFWs).

In case you missed it: here's a recap of the first session of The Hotel Office Masters Series, in which industry experts combatted common hesitations around technology and shared ways automation via technology can help you work more efficiently and securely.

Learn easy ways to reduce a lesser-known fraud threat: card testing fraud.

We partner with leading hospitality and travel providers to build better experiences for you and your customers. See how Sertifi's integration with Amadeus' Delphi.fdc can help you finalize agreements and payments 90% faster directly from your sales and catering platform.

To dispute a hotel chargeback, hoteliers have the option to submit a representment case. Compiling the right evidence is critical to winning. Read on for insights that can help set your staff up for success.

The hospitality industry continues to face labor shortages, creating a rise in overwhelmed staff that can lead to simple missteps like wasted time to more serious missteps like fraud and chargebacks. Learn how automation can help ease the situation.

Hotels are attractive targets for payment fraud. Understand your risk, the most common types of fraud to look out for, and best practices to prevent fraud and chargebacks.

Learn how to make your hotel credit card authorization process more efficient, convenient, and secure with digital forms.

As a payment vendor, we're helping you understand the latest updates Visa issued to their network fees.

Sertifi now has a payment glossary - a living document that houses payment-related terms recorded to help you decipher the world of payments and set you up for success. Soon, you will be speaking payment lingo like a pro.

PCI compliant payment processors like Sertifi have to be careful about how they use and store card data. In the seventh installment of our hotel payment processing blog series, we share ways to use a credit card when required information like the CVV is inaccessible to you.

Your hotel credit card authorization forms can share several clues that you might be dealing with a fraudster. We're sharing which areas to review and research carefully.

In the sixth installment of our hotel payment processing blog series, we discuss ways to make card-not-present transactions easier, more secure, and less costly.

Learn more about Address Verification Services, one of the easiest tools to enable to help reduce hotel fraud for card-not-present transactions.

While it’s smart to be prepared to fight chargebacks, it’s even more important to invest in a fraud prevention strategy to help you minimize your risk of chargebacks altogether. We're sharing some ways your front office can be a line of defense.

In the fourth installment of our hotel payment processing blog series, we get U.S. merchants up to speed on a lesser-known fraud prevention method: 3-D Secure.

Chargebacks are an increasingly taxing threat on a hotel property’s time and revenue. Fortunately, hoteliers have an SOS card to respond: representment cases.