Employee Spotlight

Meet Tempestt Coxum, Sertifi's new regional business development representative. Tempestt has worked in hospitality sales for six years but only had six months of experience under her belt when the pandemic rocked the industry. We sat down with her to learn about how she navigated industry challenges and her journey from survival mode to success.

In an exclusive interview, Sertifi's product management team discusses their motivations and strategies behind developing hospitality’s leading revenue-accelerating agreements platform. Discover how Sertifi continues to transform the hospitality industry with cutting-edge solutions and a customer-centric approach.

Catch up with this roundup of 2024 customer success stories, new product features, and words from the team that are helping shape the future of hospitality.

Sertifi’s vice president of security and compliance, Nick Demetralis, shares his recommended cybersecurity best practices to help you protect your business and customers’ data and prevent fraud.

Hear from Sertifi’s new event manager, Ginger Hart, CMP, as she shares her experience working with hotels with and without digitalization (and how manual processes almost kept her from pulling off a 10,000 person event).

We sat down with the Sertifi payments team to discuss the importance of accurate payment processing in the hospitality industry, how customers can benefit from our solutions and expertise, and what the payments team does to make sure you win as many chargeback disputes as possible.

Meet Thomas Simons, Sertifi's new senior director of strategic sales and international sales lead. With over 25 years of experience in international hotel management and hospitality technology, Thomas’ career has taken him across the globe. We sat down with him to learn about his professional journey and what type of tech every hotel can benefit from.

The hospitality industry is thriving as a new wave of female professionals take the stage. We sat down with Theresa Ellsworth to learn about her professional journey and to get her perspective on the impact of women in hospitality.

This Valentine’s Day, we sat down with the heart and soul of Sertifi, customer success manager, Peter Laspas, to capture his favorite customer moments.

Meet one of Sertifi’s finest: Katie Bussiere, manager of business development. Having worn many hats, she is an expert in hotel operations and putting the customer first. Join us in learning about her journey through the hospitality industry and why she thinks a deep understanding of your customers is key to business.

Women have worked hard to make a name for themselves in this industry. Sit with industry vet, Michelle Young, as she recounts her journey and celebrates the wins she’s seen women achieve over the years.

We sat down with Jake Didier, the winner of Sertifi’s Q3 hackathon, as he recapped the event and how he hacked his way to victory.

Our payments team is growing! Sit down with Dave Jenkins, Sertifi’s new enterprise payments manager, to learn about his journey through the hospitality industry, his take on payment security, and why he chose to join the Sertifi team.

In this exclusive interview, Sertifi's enterprise customer success manager, Paige Leffert, takes you along on her journey through the hospitality industry and shares how she defines setting customers up for success.

Sit down with the winners of Sertifi's Q1 hackathon to learn about their winning project, their development process, and how the hackathon allowed them to grow as professionals and teammates.

On this month's spotlight, we chat with Technical Writer Sam Allen. 

This month's Sertifi Employee Spotlight is on VP of Strategic Accounts Michelle Young.

This month's Sertifi Employee Spotlight is on Cloud Cybersecurity Specialist Oba Shyllon.