2024 State of Technology in the Hospitality Industry
The state of technology in the hospitality industry is forever evolving. Backed by the latest research on hospitality technology, this post illustrates the current tech-related trends and habits hoteliers are employing to enhance operations and create seamless experiences.
Why Merchant-Initiated Transactions (MITs) Lose Hotels Revenue
There are several ways a hotel can capture payments when a guest isn’t physically present, but that doesn’t mean they’re all good ways to do it. Merchant-Initiated Transactions (MITs) not only cost you more to process; they’re also extremely difficult to defend in the case of chargebacks. Read on to learn why.
Sertifi’s 2024 New Years Resolutions
We recently wrapped up Sertified Fresh, a week-long event that brought together the entire company to inspire and motivate us for the new year. With strategic planning behind us, we decided to sit down with a few team members and pick their brains about what they’re most excited about for 2024.
Single Portal Setup: Maximizing Productivity with Sertifi's Next-Generation Platform
A lesser-known benefit of moving to our next-generation platform is the consolidation of portals, which lets you easily streamline staff and tasks into one. Learn more about what to expect and why making the switch is worth it.
Sertifi Workflow Tips Straight from the Source (Our Users)
When you're in the business of hospitality, every detail counts toward creating an easy, memorable experience for guests. We're sharing some of our top users' best tips and tricks for maximizing the efficiency and security Sertifi has to offer. See if there's anything on the list you can implement in 2024.
2024 Hospitality Trends and How to Get Ahead of Them
We’ve been seeing a lot of articles on trends and thought we’d share the highlights that are close to how we support the hospitality community. Here’s one takeaway every article has in common: extending your team and processes with technology can help you stay ahead of what’s becoming more prevalent.
Webinar Recap: Hospitality Technology Year in Review
We sat down with a panel of hospitality leaders to reflect on 2023 learnings and look ahead to 2024. Throughout our discussion, we drilled into a few themes: business rebound, technology use, and 2024 outlook. In case you missed it, we’re covering the highlights for you.
The Growth of B2B Events (and Using Automation to Keep Up)
In a recent survey completed by over 4,000 event organizers, several stats indicated an expected growth in in-person meetings and events next year. As 2023 comes to a close, now is a great time to reevaluate your planning processes – and how well technology and automation are supporting them – so you and your business can thrive in 2024.
Combatting Venue Staffing Shortages with Contract and Payment Automation
If your entertainment or restaurant venue is struggling with staffing shortages, technology can help – and it doesn’t have to be at a high cost or onboarding commitment. Learn how automation in your contract and payment process can help you keep business moving with fewer hands and stress.