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Ways Your Front Office Can Prevent Hotel Fraud & Chargebacks
While it’s smart to be prepared to fight chargebacks, it’s even more important to invest in a fraud prevention strategy to help you minimize your risk of chargebacks altogether. We're sharing some ways your front office can be a line of defense.
28 Feb 2023
Hotel Chargebacks: How to Manage Representment (Chargeback Dispute) Cases
Chargebacks are an increasingly taxing threat on a hotel property’s time and revenue. Fortunately, hoteliers have an SOS card to respond: representment cases.
14 Feb 2023
Hospitality Tech Solutions: The Power of Automation
Customer convenience often means simple and immediate – and the truth is technology is better at being those things than humans. At Sertifi, we believe technology and automation is critical for our industry's success.
17 Jan 2023
Providing The Ultimate Travel Experience This Holiday Season
This year, travel has made a comeback reaching levels the industry hasn't seen in years. As the holiday season approaches, rising travel rates are keeping travel agents busy. Learn how you can provide the ultimate travel experience to your customers by using Sertifi.
15 Nov 2022
Disruptive Innovation: How e-Solutions and Herd Mentality Continue to Drive Competition Within the Hospitality Industry
The herd mentality that once held companies in the hospitality industry back from meaningful alteration is now transforming former “disruptive innovations” into necessities for success. By embracing digital solutions that were once seen as luxuries, the hospitality industry is leading the way by meeting the needs of customers in the digital sphere.
11 Oct 2022
Sertifi e-Signatures: Sign Your Way to Success
e-Signatures are one of the most sought-after, helpful, digital solutions available. Learn how this multifaceted tool fuels corporate success through efficiency, brand growth, and fraud prevention.
20 Sep 2022
An Inside Look at a Guest’s Fax Experience
It's time to ditch paper and fax from your contracting and payment workflow. Going digital lets you meet your guests where they are now, while making your processes more seamless and secure.
30 Aug 2022
Getting Back to Business with e-Payments
Every minute your staff has in a day should go toward creating a great guest experience, not worrying about processes that technology can make easier and more secure. Offering flexible online payment options is a great way to take care of your staff and guests.
23 Aug 2022
Get to Know the Digital-First Guest
The digital-first guest values contactless experiences and more control – yet wants personalization and high-touch service. How could you satisfy those needs? Answer: Technology.
16 Aug 2022
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