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Improving the Hotel Sales & Finance Relationship
Synergy between hotel sales and finance teams is hugely important to ensure business is closed quickly and correctly. Learn some simple strategies to improve communication and collaboration between your teams.
13 Jun 2023
How to Increase Efficiency with Automation at a Lower Effort & Cost
In case you missed it: here's a recap of the first session of The Hotel Office Masters Series, in which industry experts combatted common hesitations around technology and shared ways automation via technology can help you work more efficiently and securely.
06 Jun 2023
The Making of Sertifi's Next-Generation Agreements Platform
Before release day, get a sneak peek of our next-generation agreements platform, designed to make agreements even faster and more convenient for you and your customers.
30 May 2023
Sertifi Integration Spotlight: Amadeus Delphi.fdc
We partner with leading hospitality and travel providers to build better experiences for you and your customers. See how Sertifi's integration with Amadeus' Delphi.fdc can help you finalize agreements and payments 90% faster directly from your sales and catering platform.
25 May 2023
How Automation Can Help Labor Shortages
The hospitality industry continues to face labor shortages, creating a rise in overwhelmed staff that can lead to simple missteps like wasted time to more serious missteps like fraud and chargebacks. Learn how automation can help ease the situation.
16 May 2023
Common Types of Hotel Fraud & Using Automation to Prevent Them
Hotels are attractive targets for payment fraud. Understand your risk, the most common types of fraud to look out for, and best practices to prevent fraud and chargebacks.
09 May 2023
Working Smarter with Hotel Credit Card Authorization Forms
Learn how to make your hotel credit card authorization process more efficient, convenient, and secure with digital forms.
04 May 2023
The Importance of Hotel Onboarding in Retaining Staff
Employee retention is all about a great employee experience. Sertifi partner, Event Temple, shares ways to use onboarding to set the right foundation.
20 Apr 2023
Travel Advisors & Credit Card Authorizations: A Parent's Disney Booking Experience
Based on a true story, we humorously recount one parent's experience working with a paper authorization form to book a trip to Disney World.
11 Apr 2023
How to Spot Fraud on Your Authorization Form
Your hotel credit card authorization forms can share several clues that you might be dealing with a fraudster. We're sharing which areas to review and research carefully.
28 Mar 2023
Sertifi’s Takeaways from Hospitality Technology's Mobility & Self-Service Study
Sertifi’s excited to be part of Hospitality Technology's latest technology study. In this post, our co-founder shares his top takeaways.
09 Mar 2023
Ways Your Front Office Can Prevent Hotel Fraud & Chargebacks
While it’s smart to be prepared to fight chargebacks, it’s even more important to invest in a fraud prevention strategy to help you minimize your risk of chargebacks altogether. We're sharing some ways your front office can be a line of defense.
28 Feb 2023
Hotel Chargebacks: How to Manage Representment (Chargeback Dispute) Cases
Chargebacks are an increasingly taxing threat on a hotel property’s time and revenue. Fortunately, hoteliers have an SOS card to respond: representment cases.
14 Feb 2023
Hospitality Tech Solutions: The Power of Automation
Customer convenience often means simple and immediate – and the truth is technology is better at being those things than humans. At Sertifi, we believe technology and automation is critical for our industry's success.
17 Jan 2023
Providing The Ultimate Travel Experience This Holiday Season
This year, travel has made a comeback reaching levels the industry hasn't seen in years. As the holiday season approaches, rising travel rates are keeping travel agents busy. Learn how you can provide the ultimate travel experience to your customers by using Sertifi.
15 Nov 2022
Disruptive Innovation: How e-Solutions and Herd Mentality Continue to Drive Competition Within the Hospitality Industry
The herd mentality that once held companies in the hospitality industry back from meaningful alteration is now transforming former “disruptive innovations” into necessities for success. By embracing digital solutions that were once seen as luxuries, the hospitality industry is leading the way by meeting the needs of customers in the digital sphere.
11 Oct 2022
Sertifi e-Signatures: Sign Your Way to Success
e-Signatures are one of the most sought-after, helpful, digital solutions available. Learn how this multifaceted tool fuels corporate success through efficiency, brand growth, and fraud prevention.
20 Sep 2022
An Inside Look at a Guest’s Fax Experience
It's time to ditch paper and fax from your contracting and payment workflow. Going digital lets you meet your guests where they are now, while making your processes more seamless and secure.
30 Aug 2022
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