The Sertifi Blog

Your source for the latest insights and trends to simplify and secure your workflows, reduce payment costs and fraud, and maximize convenience for your customers.

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NAPCO Report Sneak Peek

Check out Sertifi's recent hospitality and travel industry report to learn about the significant opportunities available to streamline and secure e-signature, payment, and authorization workflows within each segment of the industry.

The Importance of Hotel Onboarding in Retaining Staff

Employee retention is all about a great employee experience. Sertifi partner, Event Temple, shares ways to use onboarding to set the right foundation.

Sertifi's Payment Glossary

Sertifi now has a payment glossary - a living document that houses payment-related terms recorded to help you decipher the world of payments and set you up for success. Soon, you will be speaking payment lingo like a pro.

Sertifi's Q1 Hackathon

Sit down with the winners of Sertifi's Q1 hackathon to learn about their winning project, their development process, and how the hackathon allowed them to grow as professionals and teammates.

Travel Advisors & Credit Card Authorizations: A Parent's Disney Booking Experience

Based on a true story, we humorously recount one parent's experience working with a paper authorization form to book a trip to Disney World.

Hotel Payment Processing Series: CVV Unmasking Security Mandates

PCI compliant payment processors like Sertifi have to be careful about how they use and store card data. In the seventh installment of our hotel payment processing blog series, we share ways to use a credit card when required information like the CVV is inaccessible to you.

How to Spot Fraud on Your Authorization Form

Your hotel credit card authorization forms can share several clues that you might be dealing with a fraudster. We're sharing which areas to review and research carefully.

Hotel Payment Processing Series: Are You Handling Card-Not-Present Payments Correctly?

In the sixth installment of our hotel payment processing blog series, we discuss ways to make card-not-present transactions easier, more secure, and less costly.

Hotel Fraud Prevention: Address Verification Services

Learn more about Address Verification Services, one of the easiest tools to enable to help reduce hotel fraud for card-not-present transactions.

Sertifi’s Takeaways from Hospitality Technology's Mobility & Self-Service Study

Sertifi’s excited to be part of Hospitality Technology's latest technology study. In this post, our co-founder shares his top takeaways.

Hotel Payment Processing Series: ACH in 2023 – You’ve Come a Long Way

In the fifth installment of our hotel payment processing blog series, we get into the evolution and benefits of ACH (eCheck) payments.