The Sertifi Blog

Meet Tempestt Coxum, Sertifi's new regional business development representative. Tempestt has worked in hospitality sales for six years but only had six months of experience under her belt when the pandemic rocked the industry. We sat down with her to learn about how she navigated industry challenges and her journey from survival mode to success.

Discover the seven essential sales skills every salesperson needs to master to stay ahead in the game. From active listening to emotional intelligence, hospitality sales veteran, Theresa Ellsworth, reveals how you can sharpen your sales abilities and build stronger client relationships for long-term success in hospitality.

In an exclusive interview, Sertifi's product management team discusses their motivations and strategies behind developing hospitality’s leading revenue-accelerating agreements platform. Discover how Sertifi continues to transform the hospitality industry with cutting-edge solutions and a customer-centric approach.

New year, new goals! Interested in growing as a hospitality leader and visionary? As a community built on passion, comradery, and support, it’s no surprise our industry has set us up to succeed by offering countless resources and networking opportunities to support every pillar of hospitality. We’ve compiled some of our favorite resources to help you and your team feel more empowered and connected this year.

We’re thrilled to announce SertifiPay has won “Best Payments Solution” as part of the HotelTechAwards for the second year in a row! Learn more about why our customers and their guests love the Sertifi experience.

New year, new goals, new strategies! Learn from hospitality sales veteran, Theresa Ellsworth, about how she and her team are hitting the ground running in 2025.

Catch up with this roundup of 2024 customer success stories, new product features, and words from the team that are helping shape the future of hospitality.

Digital payments are reshaping the hospitality industry by addressing and improving key operational challenges. With streamlined and secure workflows, these solutions not only enhance financial performance but also elevate the experience for both staff and clients. Discover how digital payments can revolutionize your hotel sales operations.

Fraud continues to be a costly concern for the hospitality and travel industry. 3-D Secure (3DS) is an easy standard you can adopt to secure online payment transactions and reduce the risk of unauthorized charges – without adding friction to the payment process.

In the bustling world of hospitality, staying ahead requires the use of industry-leading solutions. Sertifi has curated the perfect blend of revenue-accelerating solutions, acting as the essential "nutrition" hospitality businesses need to thrive efficiently and securely. See how you can cook up success with Sertifi!

Sertifi’s vice president of security and compliance, Nick Demetralis, shares his recommended cybersecurity best practices to help you protect your business and customers’ data and prevent fraud.

As digital transactions continue to rise, virtual cards are transforming business travel expense management by offering travel managers greater security, control, and efficiency. Read on to learn the benefits of virtual cards and why they’re an increasingly popular payment option for travel managers.