The Sertifi Blog

Women Leading Travel & Hospitality recently published the report, The Synergy of Technology and Empathy in Transforming Customer and Employee Experiences, giving insight into how the use of AI can impact those in the travel and hospitality industry and the importance of finding balance between tech and touch. Take a look at our recap.

Friendly fraud is hugely problematic – and in the height of influencer culture, it’s only getting worse as people teach bad habits. Read on to learn some tactics merchants can implement to reduce their risk.

During budget season, it can be tricky to advocate for new resources, whether that means increased headcount, a larger budget, or new tools for your team. In this post, Sertifi's VP of regional sales, Theresa Ellsworth, shares some personal tips to help you have a successful budgeting conversation, so you can get new technology solutions through the finish line.

Just getting started with Sertifi? Check out our Sertifi Starter Kit, a compilation of our favorite blog posts rolled up into one to highlight who Sertifi is and how we can help you finalize business faster.

Sertifi’s travel authorizations solution will allow your hotel to start receiving business traveler information from travel and payment partners securely in seconds, setting you on the right path to enhance your business travel game. Here are five reasons why your hotel needs travel authorizations.

In this post, we're sharing an overview of the different role types, actions those roles can take, and how to set up and edit user permissions in your Sertifi portal.

Hear a recap from our chat with hospitality's leading podcast, The Modern Hotelier, live at HITEC 2024. We cover evolving technology trends like AI to chargeback risks to ways Sertifi can help hospitality business accelerate revenue.

Learn from hospitality sales veteran, Theresa Ellsworth, about tactics to combat lead fatigue and stay ahead of the sales process.

Summer is finally here and with it comes a whole new set of travel trends. To help you prepare for the summer 2024 travel surge, we compiled a list of travel trends the hospitality and travel industries can anticipate as they serve up guest experiences.

We're excited to celebrate the momentum behind our hospitality-tailored proprietary payment processor, SertifiPay. Hear from real users how Sertifi's payment solutions have helped them simplify workflows, reduce costs, and accelerate revenue.

We’re excited to announce our new Oracle Hospitality Integration Platform (OHIP) integrations to OPERA Cloud – just another way Sertifi can help simplify and secure your authorization and payment workflows. Dive into how the integrations work, what's different from our existing OWS integration to OPERA Cloud, and the benefits of our OHIP integrations.

Push payments like ACH and wire transfers are a great choice for hotels due to their convenience and cost-savings, but most hotels lack the proper security when sharing payment instructions with clients. In today's blog post, Sertifi payment expert, Mike Ryan, lays out the facts on how important it is to securely request and accept ACH payments, so you don’t accidentally have thousands of revenue routed to fraudsters.