The Sertifi Blog

Chargebacks are an increasingly taxing threat on a hotel property’s time and revenue. Fortunately, hoteliers have an SOS card to respond: representment cases.

In the third installment of our hotel payment processing blog series, we discuss the different fees that apply in processing and how to minimize them.

There is a method to our developers' madness...to have fun! In an effort to build out the best product possible, Sertifi's CTO, Stephan Nagy, hosted a hackathon to get our infrastructure, operations, and engineering teams' creative juices flowing and encourage innovative thinking and teamwork.

In celebration of Data Privacy Week, we’re serving “alphabet soup” and covering the data privacy legislations that affect merchants.

Customer convenience often means simple and immediate – and the truth is technology is better at being those things than humans. At Sertifi, we believe technology and automation is critical for our industry's success.

We’re excited to launch our new hotel payment processing blog series, sharing all the insights and tips you need to evaluate your property’s existing operations and identify opportunities to reduce cost and deliver a better payment experience. As with any good series, we’re starting at the very beginning: the innerworkings of the payment processing system.

As 2022 comes to a close, we’ve been taking time to reflect on the progress our industry’s made and the amazing work our community’s done this year. We're recapping and celebrating a few ways our users delivered better experiences in 2022.

Chargebacks obviously put your revenue at risk, but here’s one not-so-obvious way how: an excessive number of chargebacks can result in a cancelled MID, revoking your ability to accept any card payments. Preventing hotel fraud and chargebacks can be easy with the right solution.

Online purchasing is easier and faster than ever for consumers – but behind the scenes, a complex system is hard at work to process payments correctly. Read on to better understand the innerworkings of payments, so you can make sure your business is set up for success: getting paid at the lowest cost possible to you.

Travelers are making up for lost time and going on spending sprees. Technology can have a huge impact on your operational effectiveness and ability sustain demand with a limited staff. Whether you’re new to Sertifi or already part of our customer community, check out some ways Sertifi can help you keep up during a particularly hectic time: the holidays.

Bobby just landed his dream job as a marketing generalist at Sertifi. He plans to tell his family all about it at Thanksgiving but is nervous they won't understand his new role. Will Bobby's family accept his new venture in life, or will dinner turn into a presentation that will set the tone for the rest of Bobby's career?

This year, travel has made a comeback reaching levels the industry hasn't seen in years. As the holiday season approaches, rising travel rates are keeping travel agents busy. Learn how you can provide the ultimate travel experience to your customers by using Sertifi.