The Sertifi Blog

Sertifi’s authorization and payment solutions have a common link: a credit card. However, how and why our customers should use these solutions is quite different. By better understanding their differences, common use cases, and more, we’ll help you discover how to maximize their benefits.

Credit card surcharging, now available with SertifiPay, is one of many options merchants have to lower transaction costs. If you're interested in surcharging, it’s critical to comply with the legal and regulatory requirements that come with it, so we’re summarizing considerations to research.

Ready to get more out of payment processing than just the process? Check out our payment toolkit – complete with industry research, best practices and expert advice from our payments team, Sertifi workflow recipes, and more. With our help, it’s easier than ever to optimize transaction costs, meet compliance requirements, and accelerate revenue.

We know exploring technology options can be a daunting task, but with the right planning and communication – paired with a supportive, hands-on vendor – you can get through the evaluation phase quickly and off to the fun part: implementation and results. We're sharing tips to help you create a clearer path forward in your 2025 planning.

Hear from Sertifi’s new event manager, Ginger Hart, CMP, as she shares her experience working with hotels with and without digitalization (and how manual processes almost kept her from pulling off a 10,000 person event).

We sat down with the Sertifi payments team to discuss the importance of accurate payment processing in the hospitality industry, how customers can benefit from our solutions and expertise, and what the payments team does to make sure you win as many chargeback disputes as possible.

Social media is a great way to enhance your selling efforts, regardless of if you have a marketing team to lean on or need to work independently. In fact, sometimes a more personal touch is exactly what helps you stand out. Learn ways to kickstart and up-level your social media strategy to broaden your reach, engage with clients more effectively, and drive more bookings and revenue.

Working in hospitality sales means having a packed to-do list. Why not let Sertifi take one step out of your day: getting contracts and payments through the finish line? Check out a day in the life of a Sertifi user compared to a non-user to see how Sertifi can enhance your workday and make things easier for clients, too.

Meet Thomas Simons, Sertifi's new senior director of strategic sales and international sales lead. With over 25 years of experience in international hotel management and hospitality technology, Thomas’ career has taken him across the globe. We sat down with him to learn about his professional journey and what type of tech every hotel can benefit from.

We’re flipping the script on e-signatures and sharing why a digital signing solution is something you want to pay attention to.

Looking for a way to reduce your fraud and chargeback risk? Consider these key solution requirements, which can bolster your authorization process with minimal effort and disruption to your team.

Learn from hospitality sales veteran, Theresa Ellsworth, about creative tactics to boost sales and productivity even during slower periods.