The Sertifi Blog

ITB Berlin 2024: An event that re-energized the travel industry using innovation and diversity – and Sertifi was there to experience it first-hand. Check out our recap of the world’s leading travel tradeshow to get a taste of what went down and what is to come for travel professionals. 

ACH payments are taking the stage for Sertifi payments customers as an easy way to save thousands of dollars monthly. Check out our ACH demo video series to learn more.

Many members of the Sertifi team have been in hospitality long before joining – so they understand first-hand the challenges and opportunities our community faces. Sometimes gaining momentum behind growing group event sales can be tricky. We chatted with some of the team to get their best tips for creatively generating new business.

If you haven’t yet incorporated AI into your fraud detection system, it may be time to consider it as a replacement for inefficient, error-prone processes that are probably resulting in too many chargebacks and costing you too much of your revenue. Read on to learn the benefits and how easy it is to get started.

In a recent hospitality survey, 76% of respondents reported enhancing data security as a top initiative. Rightfully so: with the most recent attacks on a large hospitality business resulting in billions of lost revenue, hoteliers should be scrutinizing their security practices. Sertifi's VP of security and compliance digs into what makes hotels uniquely vulnerable and ways to protect information.

The state of technology in the hospitality industry is forever evolving. Backed by the latest research on hospitality technology, this post illustrates the current tech-related trends and habits hoteliers are employing to enhance operations and create seamless experiences.

This Valentine’s Day, we sat down with the heart and soul of Sertifi, customer success manager, Peter Laspas, to capture his favorite customer moments.

There are several ways a hotel can capture payments when a guest isn’t physically present, but that doesn’t mean they’re all good ways to do it. Merchant-Initiated Transactions (MITs) not only cost you more to process; they’re also extremely difficult to defend in the case of chargebacks. Read on to learn why.

We recently wrapped up Sertified Fresh, a week-long event that brought together the entire company to inspire and motivate us for the new year. With strategic planning behind us, we decided to sit down with a few team members and pick their brains about what they’re most excited about for 2024.

One of the easiest ways to take great care of your customers is making processes hassle-free for them. Read on to learn how Sertifi e-signatures can help you work more efficiently and get your Ts crossed faster – literally and figuratively.

Fraudsters aren't the biggest culprit for chargebacks; your guests are. Dig into best practices to be prepared for both so you can reduce your chargeback risk and protect your revenue.

A lesser-known benefit of moving to our next-generation platform is the consolidation of portals, which lets you easily streamline staff and tasks into one. Learn more about what to expect and why making the switch is worth it.