Security & Compliance

Check out our new chargeback dispute guide, which covers disputes our payments team recently fought and won on behalf of SertifiPay customers, earning back five-figure revenue! Our enterprise payments consultant, Jennifer Ferrell, also shares her take on the importance of collecting evidence, crafting a good rebuttal letter, and what merchants need to know to come out on top when faced with chargebacks.

Catch up with this roundup of 2024 customer success stories, new product features, and words from the team that are helping shape the future of hospitality.

Fraud continues to be a costly concern for the hospitality and travel industry. 3-D Secure (3DS) is an easy standard you can adopt to secure online payment transactions and reduce the risk of unauthorized charges – without adding friction to the payment process.

In the bustling world of hospitality, staying ahead requires the use of industry-leading solutions. Sertifi has curated the perfect blend of revenue-accelerating solutions, acting as the essential "nutrition" hospitality businesses need to thrive efficiently and securely. See how you can cook up success with Sertifi!

Sertifi’s vice president of security and compliance, Nick Demetralis, shares his recommended cybersecurity best practices to help you protect your business and customers’ data and prevent fraud.

As digital transactions continue to rise, virtual cards are transforming business travel expense management by offering travel managers greater security, control, and efficiency. Read on to learn the benefits of virtual cards and why they’re an increasingly popular payment option for travel managers.

Credit card surcharging, now available with SertifiPay, is one of many options merchants have to lower transaction costs. If you're interested in surcharging, it’s critical to comply with the legal and regulatory requirements that come with it, so we’re summarizing considerations to research.

Ready to get more out of payment processing than just the process? Check out our payment toolkit – complete with industry research, best practices and expert advice from our payments team, Sertifi workflow recipes, and more. With our help, it’s easier than ever to optimize transaction costs, meet compliance requirements, and accelerate revenue.

We’re flipping the script on e-signatures and sharing why a digital signing solution is something you want to pay attention to.

Friendly fraud is hugely problematic – and in the height of influencer culture, it’s only getting worse as people teach bad habits. Read on to learn some tactics merchants can implement to reduce their risk.

Just getting started with Sertifi? Check out our Sertifi Starter Kit, a compilation of our favorite blog posts rolled up into one to highlight who Sertifi is and how we can help you finalize business faster.

Hear a recap from our chat with hospitality's leading podcast, The Modern Hotelier, live at HITEC 2024. We cover evolving technology trends like AI to chargeback risks to ways Sertifi can help hospitality business accelerate revenue.

We’re excited to announce our new Oracle Hospitality Integration Platform (OHIP) integrations to OPERA Cloud – just another way Sertifi can help simplify and secure your authorization and payment workflows. Dive into how the integrations work, what's different from our existing OWS integration to OPERA Cloud, and the benefits of our OHIP integrations.

Push payments like ACH and wire transfers are a great choice for hotels due to their convenience and cost-savings, but most hotels lack the proper security when sharing payment instructions with clients. In today's blog post, Sertifi payment expert, Mike Ryan, lays out the facts on how important it is to securely request and accept ACH payments, so you don’t accidentally have thousands of revenue routed to fraudsters.

Wedding planning can be stressful, especially when you are handling twelve of them at once. This wedding season, organize your tasks and seamlessly deliver experiences like no other using digitized agreement and payment workflows found in one solution: Sertifi.

If you’re already accepting bank payments by sending out wiring instructions, you should still consider ACH to better meet your customers’ varying needs and preferences. Read on to better understand the benefits ACH can offer you and your customers.

In a recent hospitality survey, 76% of respondents reported enhancing data security as a top initiative. Rightfully so: with the most recent attacks on a large hospitality business resulting in billions of lost revenue, hoteliers should be scrutinizing their security practices. Sertifi's VP of security and compliance digs into what makes hotels uniquely vulnerable and ways to protect information.

The state of technology in the hospitality industry is forever evolving. Backed by the latest research on hospitality technology, this post illustrates the current tech-related trends and habits hoteliers are employing to enhance operations and create seamless experiences.