Security & Compliance

We sat down with a panel of hospitality leaders to reflect on 2023 learnings and look ahead to 2024. Throughout our discussion, we drilled into a few themes: business rebound, technology use, and 2024 outlook. In case you missed it, we’re covering the highlights for you.

An e-signature solution may seem like a nice-to-have – but with the value-adds, combined with the low cost of a Sertifi subscription, it should be a must-have in your hospitality technology stack. Read on to learn why.

As the hospitality industry grows within the digital sphere, you become more vulnerable to fraud and chargebacks. In fact, of the $3 trillion in revenue the hospitality industry generates each year, 5-6% (or $150 billion) of that revenue is lost. Read on to learn how to get ahead of the trends.

PCI DSS is mandated for any business that handles cardholder data. Are you in compliance today? Check out this post to understand the requirements.

In today’s digital age, there are far more efficient and secure methods to receive credit card information from TMCs than a fax machine. Learn why TMCs are ready for you to digitize your approach – and how it'll benefit you, too.

Having guests send you credit card information in email is extremely risky. Learn why and how Sertifi can help.

If you're managing payment data, you're on the hook to be PCI compliant. Learn more about requirements and which ones vendors like Sertifi can help with.

Tech should be seamless and enhance a guest's experience, not be a roadblock. Use automation to streamline your guest's experience and your staff's workday to ensure the best experience possible.

It's important for hoteliers to stay updated on the benefits of technology within their hotel. Sit down with Jo Masters as she interviews one of the hospitality industry's finest, Ted Horner, to learn about his take on the future of hospitality tech.

We partner with leading hospitality and travel providers to build better experiences for you and your customers. See how Sertifi's integration with Infor’s PMS and sales and catering solution can help you finalize business 90% faster. 

In case you missed it: here's a recap of the second session of The Hotel Office Masters Series, in which industry experts discussed ways to deliver a more seamless agreement and payment experience for staff and guests.

It's here: the Sertifi next-generation agreements platform! Hear from our co-CEOs about the reimagined user experience, designed to make agreements even faster and more convenient for you and your customers.

Even with the right technology, fraudulent activity is inevitable. Sertifi's fraud expert, Peter Laspas, explains the importance of knowing how to interpret fraud warnings to appropriately accept or decline transactions and not miss out on good business.

In case you missed it: here's a recap of the first session of The Hotel Office Masters Series, in which industry experts combatted common hesitations around technology and shared ways automation via technology can help you work more efficiently and securely.

We partner with leading hospitality and travel providers to build better experiences for you and your customers. See how Sertifi's integration with Amadeus' Delphi.fdc can help you finalize agreements and payments 90% faster directly from your sales and catering platform.

Hotels are attractive targets for payment fraud. Understand your risk, the most common types of fraud to look out for, and best practices to prevent fraud and chargebacks.

Sertifi now has a payment glossary - a living document that houses payment-related terms recorded to help you decipher the world of payments and set you up for success. Soon, you will be speaking payment lingo like a pro.

Our team was excited to be a part of a recent payment briefing. We were joined by experts across the industry to discuss experiences and opportunities around the latest regulations in payment security, particularly Strong Customer Authentication (SCA).