Hotels & Lodging

Best Western Select-Service Hotel Goes Digital with Authorization Forms


“Employees are happier on the job – and if you have happy employees, you’ll have happy guests.”

GENERAL MANAGER

Davidson Hospitality Group Finalizes Business Faster with Sertifi

“Sertifi saves our teams more than half of the time that is traditionally spent requesting, following up, and processing a card for advanced deposit requests.”

CORPORATE DIRECTOR OF CATERING

Hilton Garden Inn San Diego Bayside Collects Authorizations 3.5x Faster


“Processing everything online is a real benefit to our guests. What used to take a week now takes a couple of days.”

CAMPUS FINANCE DIRECTOR

Intercontinental Buckhead Atlanta Cuts Down Chargebacks by 86%

“I’ve worked for IHG for over a decade now, in nearly every continent, at 8 different properties. This is the first time I’ve used Sertifi, and I would highly recommend it to any of the hotels I’ve worked at.”

DIRECTOR OF FRONT OFFICE OPERATIONS

SertifiPay Redefines "Open for Business" for New Resort


“With the ability to process payments online, our customers have an easy, secure way to send advance deposits.”

DIRECTOR OF TRANSITIONS OPERATIONS – MERCHANT PROCESSING

Hyatt Closes Deals 2.5x Faster with Sertifi


“Not only is Sertifi a home run for managers; it’s a home run for all other areas of business that support it, like our technology, finance, and security teams.”

SVP OF GLOBAL EVENTS

Kimpton Hotel Palomar Philadelphia Keeps Business Moving Anytime, Anywhere with Sertifi


“Our process was much more manual before Sertifi. Now it’s much easier to respond quickly and take great care of our clients – especially those in different time zones.”

DIRECTOR OF SALES AND MARKETING

Sage Hospitality Automates Agreements Across Portfolio


“It's taken us a quarter of the time, at a minimum, to get signed contracts and deposits back. The Delphi integration also provides really nice productivity for our team because we're staying in one system.”

DIRECTOR OF SALES SYSTEMS AND ANALYTICS, SAGE HOSPITALITY

Hotel Madison Simplifies Payments and Saves $9,000 with Sertifi ACH

“In one year, ACH saved us over $9,000 in unnecessary credit card commissions. We've also seen shortened turnarounds and created more time for other revenue-generating activity.”

DIRECTOR OF FINANCE

Marriott Austin South Collection Hits Sales Goals Faster with Sertifi

“We have very aggressive goals, and I really do believe we have been able to hit our numbers with more ease because of Sertifi. Since requesting deposits alongside the contract, turnarounds have gone from 2-5 business days to within hours.”

AREA ASSOCIATE DIRECTOR OF SALES