Workplace Culture

Catch up with this roundup of 2024 customer success stories, new product features, and words from the team that are helping shape the future of hospitality.

Learn from hospitality sales veteran, Theresa Ellsworth, about creative tactics to boost sales and productivity even during slower periods.

During budget season, it can be tricky to advocate for new resources, whether that means increased headcount, a larger budget, or new tools for your team. In this post, Sertifi's VP of regional sales, Theresa Ellsworth, shares some personal tips to help you have a successful budgeting conversation, so you can get new technology solutions through the finish line.

Learn from hospitality sales veteran, Theresa Ellsworth, about tactics to combat lead fatigue and stay ahead of the sales process.

Creating an environment where employees can thrive is paramount to having happy clients. Hear some tips from hospitality sales veteran, Theresa Ellsworth, on ways to take better care of your team.

Having a strong presence in your community, building relationships, and growing your network are critical to an effective hotel sales strategy. Read on to learn some creative ways to connect with and grow your network of clients, partners, and peers.

The hospitality industry is thriving as a new wave of female professionals take the stage. We sat down with Theresa Ellsworth to learn about her professional journey and to get her perspective on the impact of women in hospitality.

This Valentine’s Day, we sat down with the heart and soul of Sertifi, customer success manager, Peter Laspas, to capture his favorite customer moments.

We recently wrapped up Sertified Fresh, a week-long event that brought together the entire company to inspire and motivate us for the new year. With strategic planning behind us, we decided to sit down with a few team members and pick their brains about what they’re most excited about for 2024.

At Sertifi’s Q4 2023 Hackathon, the Sertifi team brainstormed new ways to create and deliver a seamless experience for developers and end users. See what the team cooked up. 

Women have worked hard to make a name for themselves in this industry. Sit with industry vet, Michelle Young, as she recounts her journey and celebrates the wins she’s seen women achieve over the years.

We sat down with Jake Didier, the winner of Sertifi’s Q3 hackathon, as he recapped the event and how he hacked his way to victory.

Hospitality Net recently asked hospitality leaders for their take on the human stack versus the tech stack – and our co-CEO, John Stojka, has some thoughts! Hear from him in this short video series.

Our payments team is growing! Sit down with Dave Jenkins, Sertifi’s new enterprise payments manager, to learn about his journey through the hospitality industry, his take on payment security, and why he chose to join the Sertifi team.

Sertifi attended this year's GBTA Convention in Dallas. To learn more about it, we sat down with business development manager, Katie Bussiere, as she recapped the event.

Synergy between hotel sales and finance teams is hugely important to ensure business is closed quickly and correctly. Learn some simple strategies to improve communication and collaboration between your teams.

In this exclusive interview, Sertifi's enterprise customer success manager, Paige Leffert, takes you along on her journey through the hospitality industry and shares how she defines setting customers up for success.

Employee retention is all about a great employee experience. Sertifi partner, Event Temple, shares ways to use onboarding to set the right foundation.