Workplace Culture

In our Creating Hospitality series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In episode three, we chat with Adam Knight, CEO of Recreation Stays, about his journey starting a hospitality business, from growing his team to empowering them with the right process and tools.

In our Creating Hospitality series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In episode two, we chat with David Salcfas, general manager at Hard Rock Hotel New York, about keeping teams aligned with strong core values, especially in moments of crisis – like working at a Brooklyn-based hotel on September 11, 2001.

Introducing Creating Hospitality, Sertifi's new leadership podcast, where we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In our premiere episode, we chat with Jasmine Seliga, co-founder & CEO of Affixify, about what it means to have a "leader last" mindset, clearing out noise, and the importance of staying in touch when growing your team.

In an exclusive interview, Sertifi's product management team discusses their motivations and strategies behind developing hospitality’s leading revenue-accelerating agreements platform. Discover how Sertifi continues to transform the hospitality industry with cutting-edge solutions and a customer-centric approach.

New year, new goals, new strategies! Learn from hospitality sales veteran, Theresa Ellsworth, about how she and her team are hitting the ground running in 2025.

Catch up with this roundup of 2024 customer success stories, new product features, and words from the team that are helping shape the future of hospitality.

Learn from hospitality sales veteran, Theresa Ellsworth, about creative tactics to boost sales and productivity even during slower periods.

During budget season, it can be tricky to advocate for new resources, whether that means increased headcount, a larger budget, or new tools for your team. In this post, Sertifi's VP of regional sales, Theresa Ellsworth, shares some personal tips to help you have a successful budgeting conversation, so you can get new technology solutions through the finish line.

Learn from hospitality sales veteran, Theresa Ellsworth, about tactics to combat lead fatigue and stay ahead of the sales process.

Creating an environment where employees can thrive is paramount to having happy clients. Hear some tips from hospitality sales veteran, Theresa Ellsworth, on ways to take better care of your team.

Having a strong presence in your community, building relationships, and growing your network are critical to an effective hotel sales strategy. Read on to learn some creative ways to connect with and grow your network of clients, partners, and peers.

The hospitality industry is thriving as a new wave of female professionals take the stage. We sat down with Theresa Ellsworth to learn about her professional journey and to get her perspective on the impact of women in hospitality.

This Valentine’s Day, we sat down with the heart and soul of Sertifi, customer success manager, Peter Laspas, to capture his favorite customer moments.

We recently wrapped up Sertified Fresh, a week-long event that brought together the entire company to inspire and motivate us for the new year. With strategic planning behind us, we decided to sit down with a few team members and pick their brains about what they’re most excited about for 2024.

At Sertifi’s Q4 2023 Hackathon, the Sertifi team brainstormed new ways to create and deliver a seamless experience for developers and end users. See what the team cooked up. 

Women have worked hard to make a name for themselves in this industry. Sit with industry vet, Michelle Young, as she recounts her journey and celebrates the wins she’s seen women achieve over the years.

We sat down with Jake Didier, the winner of Sertifi’s Q3 hackathon, as he recapped the event and how he hacked his way to victory.

Hospitality Net recently asked hospitality leaders for their take on the human stack versus the tech stack – and our co-CEO, John Stojka, has some thoughts! Hear from him in this short video series.