Q: How would you describe your role in the employee experience?
A: Employee experience captures everything from the time a potential employee sees a job posting and does their research on us, to the end of their lifecycle, and making sure they have the resources they need beyond Sertifi. So everything from coordinating interviews, scheduling onboarding, ensuring employees are set up for success when they start, checking in with new hires, managing performance, and the fun elements like hosting events that interest our employees and keeping tabs on what we need and making adjustments.
Q: How has your role has evolved?
A: My office management responsibilities were tied to the physical office, like greeting guests and candidates, stocking snacks, or collecting mail. There’s not a need for that right now, so I’ve been able to expand my role with payroll, employee benefits, and helping out some other teams like Finance with some projects. I’ve also been able to dabble in some graphic design work, collaborating with the Marketing and People team on our social media presence and employer branding.
Q: What is your proudest moment at Sertifi (so far)?
A: One of my proudest moments was winning Culture Champion at the holiday party last year. It was a huge honor to be recognized by the entire team for my efforts to drive Sertifi’s culture.
