Authorizations

Hotels are attractive targets for payment fraud. Understand your risk, the most common types of fraud to look out for, and best practices to prevent fraud and chargebacks.

Learn how to make your hotel credit card authorization process more efficient, convenient, and secure with digital forms.

Based on a true story, we humorously recount one parent's experience working with a paper authorization form to book a trip to Disney World.

Your hotel credit card authorization forms can share several clues that you might be dealing with a fraudster. We're sharing which areas to review and research carefully.

Learn more about Address Verification Services, one of the easiest tools to enable to help reduce hotel fraud for card-not-present transactions.

While it’s smart to be prepared to fight chargebacks, it’s even more important to invest in a fraud prevention strategy to help you minimize your risk of chargebacks altogether. We're sharing some ways your front office can be a line of defense.

Chargebacks are an increasingly taxing threat on a hotel property’s time and revenue. Fortunately, hoteliers have an SOS card to respond: representment cases.

As 2022 comes to a close, we’ve been taking time to reflect on the progress our industry’s made and the amazing work our community’s done this year. We're recapping and celebrating a few ways our users delivered better experiences in 2022.

Chargebacks obviously put your revenue at risk, but here’s one not-so-obvious way how: an excessive number of chargebacks can result in a cancelled MID, revoking your ability to accept any card payments. Preventing hotel fraud and chargebacks can be easy with the right solution.

This year, travel has made a comeback reaching levels the industry hasn't seen in years. As the holiday season approaches, rising travel rates are keeping travel agents busy. Learn how you can provide the ultimate travel experience to your customers by using Sertifi.

Sustainability is currently a hot topic within the hospitality industry. By utilizing a secure and automated digital solution like Sertifi, companies can reduce their carbon footprint while saving time and money.

The herd mentality that once held companies in the hospitality industry back from meaningful alteration is now transforming former “disruptive innovations” into necessities for success. By embracing digital solutions that were once seen as luxuries, the hospitality industry is leading the way by meeting the needs of customers in the digital sphere.

Sometimes chargebacks are inevitable. From this post, learn more about the outcomes and your options so you can be prepared when they happen.

In case you missed it: here's a recap of “Creating a High-Touch Customer Experience with Contactless Business,” a webinar hosted by Sertifi and special guest Infor Hospitality on the HFTP network. We discuss ways to create seamless experiences with convenient, personalized, and secure digital practices.

It's time to ditch paper and fax from your contracting and payment workflow. Going digital lets you meet your guests where they are now, while making your processes more seamless and secure.