Sertifi Customer Stories

“We love using Sertifi! We can upload a contract, receive signatures, and be on our way within 5 minutes! It's awesome to have everything in one hub that's easy to find and documentable for corporate. It makes all of our jobs easier, and we wouldn't go back even if we were forced to!”

SALES AND GROUP COORDINATOR, SHERATON DENVER TECH CENTER HOTEL

“Sertifi is easy to train new employees on, along with walking customers through how to complete the forms when needed. I am very happy with the service!”

DIRECTOR OF SALES, AC HOTEL AUSTIN HILL COUNTRY

“Sertifi has been instrumental in the redesign of our processes, forms, and reporting that eliminates the manual handling of credit card information, while also ensuring the protection of credit card information from disclosure. We also use Sertifi for secure document management, which allows our company to have consistent workflows across offices in multiple cities and make for easier auditing and training.”

TICKETING MANAGER

“Sertifi has been a great asset for our company by allowing our guest to safely complete authorizations for their stay. It's an excellent service that saves us time and money. The forms are self-explanatory and have allowed our customers a hassle-free experience. We really are glad we started using this service; it definitely saves us time off the phones filling out authorization forms.”

FRONT OFFICE MANAGER, CAMBRIA HOTEL SUMMERVILLE CHARLESTON

“Sertifi is an excellent service that has saved us time and money. Our employees enjoy using this service for its easy and reliable forms, and our customers enjoy a hassle-free experience.”

FRONT OFFICE SUPERVISOR, COMFORT INN REGINA

“Sertifi is extremely straightforward to use. Our guests value the ease of completing the forms and knowing their CC number is secure and not floating around the hotel on a printed sheet of paper.”

FRONT OFFICE MANAGER, CANOPY BY HILTON MINNEAPOLIS MILL DISTRICT

“We believe in working in full partnership with our owners to create the best experience. Digitizing the signing process, along with Sertifi’s integrations to Delphi.fdc and Envision, will help staff work more efficiently and securely, while making it much easier for guests to sign.”

CHIEF INFORMATION OFFICER, CONCORD HOSPITALITY

“Sertifi has given us a great alternative to obtaining guest credit card details with a secure method that integrates directly into our PMS. We no longer need any of our team members handling card data, which is a great bonus. The setup was seamless and the Sertifi team was great and knowledgeable.”

ASSISTANT DIRECTOR OF FINANCE, CORINTHIA HOTEL LONDON

“Using Sertifi has allowed our sales and front desk teams to conduct their day-to-day business more efficiently and faster. It makes our guests comfortable with providing sensitive credit card information because we know the solution is secure.”

GENERAL MANAGER, COURTYARD EDMONTON WEST

“Sertifi has been an essential tool in my everyday work life. It’s crucial for the guests I work with to have confidence and trust that their personal information is safe with me, and Sertifi gives everyone peace of mind!”

EVENT COORDINATOR, DISNEY SWAN & DOLPHIN RESORT

“Sertifi is an integral part of my work. When I receive sensitive financial details from my guests, I am relieved to know that they are secure and inaccessible to fraudsters and people with malicious intentions. Moreover, I appreciate that Sertifi leaves few questions between my guests and I. I spend a lot of time at work corresponding with future arrivals, and I know that when I explain the basics of the platform, there will not be much confusion.”

FRONT DESK AGENT, DOUBLETREE PORTLAND

“This platform was clearly made to receive sensitive data. I like the fact that the person who sent the form is the only one allowed to view the details. It is a very good platform to work with and very easy to understand and follow.”

RESERVATIONS SUPERVISOR, ELEMENT AMSTERDAM HOTEL

“Moving to Sertifi's paperless agreement platform has allowed our team to cut back on our paper consumption by over 1,000 sheets per week. This aligns with our sustainability goals while also saving on paper and printing costs.”

SALES MANAGER, EMBASSY SUITES BY HILTON INDIANAPOLIS DOWNTOWN

“At EVT, customers are at the center of everything we do, and we aim to provide them with seamless experiences at every touch point. Sertifi’s credit card authorisation solution has not only simplified how our customers provide payment information; it has also reduced the manual paper process and turnaround times for our staff.”

“Sertifi is very easy and efficient for us and clients. I love that I receive a copy of signed agreements for my records, as do my clients.”

DIRECTOR OF SALES, FAIRFIELD INN ORLANDO AIRPORT

“I appreciate the user friendly experience that Sertifi provides. It just makes the payment processes so simple and convenient. The clients are happy, and it's easier for them than going through a whole time-consuming process of bank transfers.”

EVENT SALES & SERVICES MANAGER, FAIRMONT ROYAL YORK

“We use Sertifi for our e-signature and secure link files. It’s amazing how smart this platform is at such an affordable price. The protection alone from unnecessary chargebacks more than pays the annual cost.”

DIRECTOR OF SALES, FOUR POINTS JACKSONVILLE BAYMEADOWS

“Since the implementation of Sertifi, we have not had any credit card fraud. In the case of dispute, it has provided a great source for supportive documentation. I would definitely recommend Sertifi services.”

ASSISTANT GENERAL MANAGER, HAMPTON INN & SUITES BOYNTON BEACH

“Sertifi not only is user friendly for me – clients have complimented the ease of accessing documents and making payments. It makes everything simple.”

SALES & MARKETING MANAGER, HARD ROCK CAFÉ ATLANTA

“Our fraudulent charges have almost disappeared completely. The system is fast and easy to use, and we have had no complaints from our guests at all.”

GENERAL MANAGER, HILTON GARDEN INN HOUSTON HOBBY AIRPORT

“I highly recommend hotels use Sertifi to reduce the risk of chargebacks. Sertifi gives peace of mind not only to the hotels but also to the guests, as they know their financial information is safe, and it's also user friendly. No more paperwork!”

FRONT OFFICE MANAGER, HOLIDAY INN EXPRESS & SUITES FISHERMAN'S WHARF

“I have found Sertifi so easy to use. It provides a more straightforward and secure way of getting guests’ payment details. Guests have also commented on how easy the platform is to use and the fact they can fill this out on their mobile with ease is a plus."

DIRECTOR OF SALES

“Sertifi has been a huge benefit to our business. It is very user friendly for both parties. I would recommend Sertifi to any business thinking of signing up!”

GROUPS & EVENT MANAGER, THE HOXTON LONDON

“We love Sertifi because it is very user-friendly and most importantly secure. We have all the credit cards in one secure space and that helps us avoid making mistakes and compromising client information.”

DUAL SALES & ECOMMERCE COORDINATOR, HYATT CENTRIC BRICKELL MIAMI

“Using Sertifi has been a seamless experience internally and for our clients. It’s easy to use and prompts the client through the process of submitting credit card details. As the sender, I receive a confirmation of the sent credit card link and am informed when the client receives and opens the form.”

SENIOR CATERING SALES MANAGER, INTERCONTINENTAL CHICAGO MAGNIFICENT MILE

“The Sertifi payment solution has been the biggest time-saver for me, making what used to be the most difficult part of my job the easiest! It takes less than one minute to send a link to a customer and request payment, and I don’t have to wait until I can get my customer on the phone. The system is extremely user friendly, and I would recommend Sertifi to any organization that collects payments!”

SENIOR CATERING EVENT MANAGER, THE INVERNESS DENVER

“Sertifi provides us with an easy-to-use system for sending and signing documents electronically. Plus, it’s important that we provide a secure method when it comes to collecting payments electronically, and Sertifi allows us to do that.”

BOX OFFICE SUPERVISOR

“Sertifi makes our contract signing process so much easier and efficient. Our clients love being able to access documents from their inbox via the link we send them. As we make updates to documents in the signing process, the ‘replace’ feature makes it so convenient to make these changes without having to send new links or update field placements.”

ASSOCIATE DIRECTOR OF SALES, KIMPTON MONACO SALT LAKE CITY

“Sertifi has changed our sales process drastically. The convenience it provides allows for us to effectively correspond with our clients regarding contracts and deposits.”

SALES MANAGER

“For a hotel that's only been open for three months, results like these really motivate us! Using Sertifi has been a very positive experience, and we highly recommend it. We have to be very careful when it comes to sharing certain data, like credit card details. Sertifi not only guarantees the security of guests' data but also the hotel.”

FRONT OFFICE MANAGER, LEGACY HOTEL CASCAIS, CURIO COLLECTION BY HILTON

“Sertifi has been a huge timesaver and a must-have for business. It is user friendly and enables us to track payments and outstanding balances with ease.”

SENIOR SALES MANAGER, LIVE! CASINO PITTSBURGH

“Sertifi has made my day to day much more seamless. I'm able to send over a link for payment, which has allowed our guests so much more flexibility, which makes things so much easier. It has cut the time in half on sending and receiving documents as well.”

EVENT COORDINATOR, MAIN EVENT TEMPE

“I have now worked with Sertifi at two different properties and was thrilled when my current property announced that we would be using it. It is so user friendly for us and our clients. In just a few simple clicks, I am able to send a client the form that they need, which saves me so much time, and I feel confident letting my clients know that this is a secure program. I couldn’t be happier with this service!”

SENIOR SALES MANAGER, BOSTON MARRIOTT BURLINGTON

“Sertifi has taken hours off my workday from chasing payments. It is very user friendly, and I highly recommend it to any business to collect payments in a timely matter.”

GROUP SALES MANAGER, MEDIEVAL TIMES BALTIMORE

“Since using Sertifi, our credibility with clients has certainly improved. Having a secure link that customers can use to share their information makes us and our customers feel safer about sharing and collecting credit card information. It is also a very easy, reliable tool and can only add to your business.”

ASSISTANT GENERAL MANAGER, MOXY MUNICH AIRPORT

“Sertifi has made our work so much easier. The best past is we can sign documents from our cellphones! I also love that we can copy people that are not signers and get alerts as soon as a person receives and signs the document.”

NATIONAL SALES MANAGER, OMNI LOS ANGELES HOTEL AT CALIFORNIA PLAZA

“Sertifi has made our lives easier with the ability to process payments in a quick and secure manner. The interface of setting up pages was easy to learn and navigate. I highly recommend!”

DIRECTOR OF TICKETING

“Sertifi has changed the game when it comes to sending and receiving credit card authorization forms. The authentication process is thorough, making the process more secure. It’s user-friendly and easy to show new employees how to properly use it.”

FRONT DESK AGENT, QUALITY INN & SUITES NEW PORT RICHEY

“We rely heavily on Sertifi when vetting new accounts. It has certainly cut down on fraudulent transactions and made it easier to set up and process billing in a timely manner.”

GENERAL MANAGER, RADISSON HOTEL SEATTLE AIRPORT

“We truly love using Sertifi. It makes the contracting process so much easier, faster and more secure. It allows me to monitor the documents that go in and out and avoids any “he said, she said” back and forth.”

DOSM, RENAISSANCE NEW YORK CHELSEA HOTEL

“Sertifi has made the process of using third-party credit cards easy for the guest and for us! Sending the form through Sertifi is quick and secure. No more faxed forms stored in huge, bulky binders. ”

DIRECTOR OF SALES, RESIDENCE INN LEXINGTON-NORTH

“I have used Sertifi consistently for the past year and absolutely love how user friendly the platform is. I receive guests’ payment information 80% sooner than I used to. I recommend Sertifi to anyone in a customer-facing role.”

FRONT OFFICE COORDINATOR, THE RITZ-CARLTON WAIKIKI BEACH

“Sertifi is easy to use and makes tracking signatures and deposits seamless. I love that I can enter multiple deposits, and Sertifi will automatically remind my clients when they have a payment due. It is such a timesaver!”

DIRECTOR OF SALES, SAGE LODGE

”Sertifi has been so conducive with staying on top of my daily tasks. I am now able to better keep my groups in order and ensure nothing gets missed with my bookings!”

EVENT SALES LEADER, SEAWORLD ORLANDO

“I was so happy when our sales department began using e-signatures with Sertifi. This is the most efficient way to get a contract signed and returned quickly. Clients love it, it reduces my admin time, and helps me close my sales goal faster.”

SENIOR CATERING SALES MANAGER, SHERATON GRAND SEATTLE

“I love the convenience of being able to send out a Sertifi authorization form with my contracts. It takes me less than 30 seconds to send out the form, and my guests are typically able to return a completed form the same day."

“Sertifi's solutions have revolutionized our operations in the hotel industry, delivering significant savings in both time and money. By streamlining our agreements and payment processes, we've reduced contract turnaround time by over 50%, enabling us to close deals faster and increase revenue. Additionally, we're able to cut administrative costs and time, allowing our team to focus more on guest satisfaction and less on paperwork. Sertifi has truly been a game-changer for our business.”

DIRECTOR OF SALES & MARKETING, SPRINGHILL SUITES LEXINGTON FRITZ FARM

“Sertifi helps our guests, corporate administrators, and planners around the world send their information to the right hands conveniently and securely. We're happy to have ditched the cumbersome paper, email, and faxed credit card authorization forms.”

REGIONAL DIRECTOR OF SALES

“Sertifi is such a timesaver and has eliminated several manual steps from our process. Since rollout, we’ve set up schedules for all future deposits, so 100% of our bookings are now automated! Clients are responding faster, and with fewer follow-ups required, we’re able to spend more time on other revenue-generating activity.”

DIRECTOR OF SALES, TOLL HOUSE HOTEL

“Sertifi has not only made my life so much easier; the booking process is so much easier for my clients! Many of them do not have a printer or scanner, so Sertifi has proved essential for them. I also love how Sertifi notifies me when a client has received the file and that I can see all of my outstanding files and their status organized in one place.”

SENIOR SALES AND CATERING EXECUTIVE, W SEATTLE

“Sertifi is a game changer! Receiving and processing payments in just one click has made my job a lot easier and saved me from tons of paperwork. Our clients feels at ease providing their card information because of Sertifi.”

RESERVATIONS AGENT, THE WESTIN LONG BEACH

“Sertifi is a great, seamless e-signing and payment solution for us and our clients. With the volume of events we do, physically signing and countersigning would be incredibly wasteful, so Sertifi provides a sustainable alternative. Additionally, this allows us to quickly and securely collect payment without worry about sending sensitive details through email or spending unnecessary time on the phone."

HEAD OF EVENT SALES

“Sertifi is a great solution for processing payments and speeding up the booking process. We have seen a substantial improvement in our processing times since rolling it out.”

GROUP MANAGER, WYNDHAM ALLTRA CANCUN

“I love using Sertifi because it provides an easy, safe, and convenient way for my clients to submit their credit card information for reservations, groups, and events. It’s an easy platform to follow, and within seconds I can have the form sent to my client.”

SALES MANAGER, AC HOTEL BOSTON NORTH

“Sertifi has been a great asset to our property, especially on the sales and catering side. We can easily send the form to our clients to fast-track the process for their events. I also like the fact that we get updates once the form has been received and completed.”

SALES COORDINATOR, COURTYARD CHARLOTTE FORT MILL

“Sertifi is very easy to use and secure. It is quick and our clients seem to have no trouble when signing their documents."

FRONT DESK MANAGER, DOUBLETREE LOS ANGELES DOWNTOWN

“Sertifi lets guests quickly fill and submit forms from mobile devices. We get documents back 50% faster than the old method. The safety and security of the platform has benefited each department of our hotel.”

ACCOUNTING / HR, CAMBRIA HOTEL DOWNTOWN PHOENIX

“Sertifi is easy to train new employees and guests on. We love the two-factor authentication feature, along with the card rating, which allows us to know if the payment card is safe. We’ve avoided at least one chargeback a month.”

GENERAL MANAGER, COMFORT INN & SUITES JEROME - TWIN FALLS

“We received responses a lot quicker, and I know we are not jeopardizing our guest with any type of fraud on their credit cards.”

SALES COORDINATOR, HAMPTON INN & SUITES EL PASO-AIRPORT

“Sertifi is one of the easiest solutions to learn and use. I send out multiple contracts a day and would strongly recommend it to anyone in the industry!”

DOSM, HARD ROCK CAFÉ BALTIMORE

“Since using Sertifi, we have really improved the turnaround time for clients returning documents. It is very user-friendly and even people who are not super comfortable using technology have no issues. I am very glad we got this for our property!”

DOS, HILTON GARDEN INN AUBURN

“Being a one-person office, I love Sertifi! It has freed up so much time in my daily schedule with the e-signatures. I have also gotten positive feedback from clients on how much easier it is to sign directly on their computer or phone instead of printing out the agreements. I highly recommend Sertifi for all sales departments, so they can spend less time on the admin side and more time on selling!”

DIRECTOR OF SALES AND MARKETING, HYATT HOUSE NEW YORK/CHELSEA

“Sertifi is a simple, safe, and effective tool for my team and our clients. Having the option to send our clients documents and process payments electronically has made the process much less stressful.”

DIRECTOR OF CATERING AND CONFERENCE SERVICES, INTERCONTINENTAL THE WILLARD WASHINGTON DC

“Sertifi has revolutionized how our clients secure their meetings with us. The ability to sign a contract and securely obtain a credit card no matter where your client is has changed the way that we do business. Our clients love it, too!”

ASSOCIATE DIRECTOR OF SALES, KIMPTON HOTEL VAN ZANDT

“Sertifi has made document management and payment so easy and efficient. I am able to clearly see when changes to an event have occurred, by who, and what the outcome was. The secure payment system has streamlined deposits and saved time when attempting to collect final payment and even AR’d balances. I would recommend this solution to any organization who generates large amounts of data.”

EVENT COORDINATOR, MAIN EVENT WACO

“Sertifi has made charging clients and booking business much quicker and more seamless. In today's world, it’s necessary to have these services available to meet your client's demands. I highly recommend Sertifi for other businesses and hotels."

DIRECTOR OF SALES AND MARKETING, MARRIOTT SPRINGFIELD DOWNTOWN

“Sertifi is simple, efficient, and has really helped us connect directly with the guest. After struggling for years to take payment over the phone, now they can input information at their convenience. Sertifi is the perfect solution for the online world we live in!”

GROUP SALES MANAGER, MEDIEVAL TIMES CHICAGO

“Sertifi has made things much easier, faster, and more efficient for myself and my clients who might not always be at a desktop or have a printer available. Scanning is a thing of the past, and I am so happy with my experience so far.”

SALES MANAGER, QUALITY INN & SUITES BILTMORE EAST

“We love Sertifi because it helps us get invoices paid faster and is more convenient for our guests. The guest only needs to provide the payment information once to allow Finance to process payments for all upcoming deposits.”

FINANCE, RADISSON PLAZA HOTEL KALAMAZOO

“I have used Sertifi at my current property, as well as other properties throughout my career. In all my experiences, I know that it comes with peace of mind and assurance that these files are being properly authenticated and stored securely.”

FRONT OFFICE MANAGER, RESIDENCE INN ONTARIO AIRPORT

“Sertifi allowed us to eliminate the old procedures of getting a third-party authorization form filled out and returned, where it could be viewed by multiple people. With Sertifi, I know that we have a secure platform for protecting our guest's financial information.”

SALES COORDINATOR, SHERATON GRAND NEWFOUNDLAND

“I love Sertifi because it protects my client’s privacy and secures confidential payment information. Sending and signing digital contracts is also THE MOST convenient way of getting agreements out and receiving them back right away. Time is money, and Sertifi makes things move faster and helps book business in split seconds!"

“May favorite feature is that it sends the credit card authorization to the recipient's email right away. Before, there were just too much steps; now it's quick and efficient.”

RESERVATIONS AGENT, WYNDHAM GRAND CLEARWATER BEACH

“Sertifi has made sending and receiving signed/countersigned contracts so much more efficient. Sertifi is a lifesaver and a timesaver, eliminating printing and scanning and the amount of time it takes since the scanner is located in another office. Time = money!”

SALES MANAGER, AC HOTEL FORT LAUDERDALE SAWGRASS MILLS/SUNRISE

“Sertifi has really made a difference when working with my clients. They love the convenience of not having to print, scan, or fax sensitive information. Sertifi is so secure so my clients feel comfortable that their information is protected. I could never go back to the old way method!”

SALES AND CATERING MANAGER, SOUTHLAKE DFW NORTH

“I’ve been in the hotel business a long time, and Sertifi is the best and easiest solution. No more paper copies of authorizations having to be stored. It is so safe and secure. I would recommend it to everyone.”

ACCOUNTS PAYABLE, DOUBLETREE PARK PLACE

“Sertifi has been a great tool to have as I navigate my position. I love the organization, as well as how accessible it is for someone who may be trying to handle more than one task at once. During peak seasons, I don’t know where I’d be on bookings if I wasn’t using Sertifi to make it all happen in a fast and professional manner.”

SALES & MARKETING MANAGER, HARD ROCK CAFÉ LOS ANGELES

“Sertifi has been a true asset for our company. It makes sending credit card authorization forms a breeze. Sertifi lets me to work more efficiently and keeps our clients comfortable knowing their information is secure.”

GROUP ROOMS COORDINATOR, HILTON GARDEN INN NEW ORLEANS CONVENTION CENTER

“I absolutely love Sertifi. It has saved me so much time when it comes to needing valid signatures on contracts. It is also so easy for my clients to use and has saved hours upon hours of time and frustration of clients not having access to printers or scanners.”

DIRECTOR OF SALES, HYATT PLACE NASHVILLE/FRANKLIN/COOL SPRINGS

“Sertifi is extremely user friendly and easy to use even for new hires. It even connects directly to my work portal for login, which saves so much time. It secures guests privacy while freeing up associates on the floor, which allows for a better experience for everyone. We are extremely satisfied with the ease and flexibility Sertifi allows us to have!”

ACCOUNTS PAYABLE, CLEVELAND MARRIOTT DOWNTOWN AT KEY TOWER

“I have used Sertifi for years in previous positions and was so excited to hear when we were testing it here at my castle! Sertifi has drastically improved how I operate. The user friendly system sends auto email reminders to sign and pay, so I don't have to follow up or chase people down.”

GROUP SALES MANAGER, MEDIEVAL TIMES SCOTTSDALE

“Using Sertifi has been so convenient for me and my clients. Being able to send documents quickly and securely has been very helpful and makes my job a whole lot easier. My clients love it because they can easily sign and return their documents, as well as receive email reminders for their signatures. This is a useful tool that I don't see myself going without.”

SALES MANAGER, AC HOTEL FORT WORTH DOWNTOWN

“Sertifi is the best decision that we’ve made. In this day and age with people stealing data from companies, Sertifi keeps us at ease. We use it for reservations, groups, and for all of our contracts. It's easy to make changes and for our clients to use. We are constantly thinking of new ways to utilize Sertifi!”

DIRECTOR OF SALES, HYATT PLACE BOCA RATON

“Sertifi allows our sales and catering group to collect signed contracts 96% faster and capture payments within one day. I always have previous employees reaching out to me because they want to add Sertifi.”

DIRECTOR OF SALES, AC HOTEL NEW ORLEANS BOURBON / FRENCH QUARTER AREA

“I find Sertifi the most secure and best way to send clients confidential documents and credit card authorization forms. This makes it easy for them to sign and return, which helps in receiving them in a timely manner.”

DIRECTOR OF SALES AND MARKETING, HYATT REGENCY ATLANTA PERIMETER AT VILLA CHRISTINA

“Sertifi has saved me so much time, paper, and energy spent on organizing and filing contracts, BEOs, and credit card authorization forms. Sending confidential information feel safe and secure, and I have no doubts in recommending Sertifi to colleagues or clients. The system is well organized and intuitive, and I am 100% happy with the product.”

SALES MANAGER, AC HOTEL RALEIGH NORTH HILLS

“Sertifi makes our job here at the front desk a lot easier when it comes to payment without a physical card. The fact that our guests can sign the form through their email, verify their card, and immediately send the form back is extremely helpful! We thank Sertifi for your amazing platform!”

FRONT DESK TEAM, CAMBRIA HOTEL DOWNTOWN DETROIT

“I think I speak for the entire hotel when I say we have had less fraudulent activity and rarely receive any pushback from guests.”

FRONT OFFICE MANAGER, DELTA HOTELS MINNEAPOLIS NORTHEAST

“Receiving a notification the moment an authorization form is signed is invaluable when it comes to keeping track of outstanding payments and taking payments in a timely manner.”

ACCOUNTS RECEIVABLE AGENT, HAWKS CAY RESORT

“I find Sertifi the most secure and best way to send clients confidential documents and credit card authorization forms. This makes it easy for them to sign and return, which helps in receiving them in a timely manner.”

SALES MANAGER, HYATT REGENCY LOUISVILLE

“Sertifi has eliminated the stress of managing several accounts with varying action items at once by efficiently streamlining the process. I love the automatic reminders, paperless organization, and easily accessible portal. I highly recommend!”

SALES & MARKETING MANAGER, HARD ROCK CAFÉ SAN ANTONIO

“Sertifi is so quick, efficient, and easy to use. It’s so nice that the credit card number is automatically loaded onto the guest reservation.”

DIRECTOR OF SALES AND MARKETING, HYATT PLACE SALT LAKE CITY

“Sertifi is a very efficient service where guests feel it’s a safe way to send us their credit card details."

“With Sertifi’s authorization solution, we were able to eliminate manually sending credit card authorization forms to guests, the last PCI gap we had, across all of our owned and managed hotels.”

SENIOR IT PROJECT MANAGER, MARCUS HOTELS AND RESORTS

“Sertifi has been a big game charger for me. I can get the contract sent anywhere in the U.S. or internationally without any delays. It also helps us to book business faster as we take away the time required with traditional ways of signing contracts.”

SENIOR CATERING SALES EXECUTIVE, MIAMI MARRIOTT BISCAYNE BAY

“e-Signatures with Sertifi have been extremely useful! It has saved me a lot of time and paper. I am able to collect signatures promptly and payments in a secure manner. I can also see when a client has opened a document and allow them to add comments for easier communication.”

CATERING SALES MANAGER, SHERATON CERRITOS

“I love the ease, security, and flexibility of using Sertifi. This has proven to be an easy, quick process that can be completed in a moments time. I especially enjoy the ability to post comments between myself and the clients.”

CATERING SALES MANAGER, SKAMANIA LODGE

“We use Sertifi embedded forms to link our hotel, restaurant, and spa authorization forms directly on our hotel website. Guests can securely submit their reservation, contact, and payment details within minutes. Not only does this provide a seamless experience for our guests, but it saves our team a great deal of time.”

REVENUE MANAGER, WILLOWS LODGE

“Sertifi gives our clients peace of mind that their credit card information will stay secure compared to older methods. The turnaround time has been much quicker because they are able to complete their forms by just clicking a link.”

SALES AND CATERING MANAGER, CAMBRIA HOTEL NEW YORK CHELSEA

“Sertifi has definitely been an easy application for our team to master and meets all our compliance requirements. All my questions are promptly answered by the support team, which has been helpful in getting our stakeholders through this process.”

RESERVATIONS MANAGER, INTERCONTINENTAL SYDNEY

“I use Sertifi fairly often when communicating with clients, and I enjoy many aspects of it. Being able to send a secure link so clients can fill out their information makes my day-to-day easier and more efficient, as I can process payments immediately without needing to reach out for additional approvals.”

ACCOUNTING CLERK, SHERATON HOTEL NEWFOUNDLAND