The Sertifi Blog

Summer is right around the corner – and with meaningful experiences, from nostalgic family trips to coolcations, trends are set to redefine how the world travels. Discover how evolving lifestyles, road trips, second-city travel, and a focus on balance are shaping where – and how – people are traveling this year.

In our Creating Hospitality series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In episode six, we chat with Allison Knapp, senior sales manager at Delta by Marriott Virginia Beach Waterfront, about getting vulnerable and staying in tune with yourself and teammates.

How sustainable are your business practices? By utilizing a secure and automated digital solution like Sertifi, companies can reduce their carbon footprint while saving time and money.

In our Creating Hospitality series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In episode five, we chat with Naureen Ahmed, founder of Inspiring Women in Hospitality, about gender imbalance in the hospitality industry and how she’s creating space for women to grow as leaders alongside one another.

The influence of TV shows and movies on travel trends is at an all-time high. From set-jetting and “The White Lotus Effect” to the rise of the experience economy, your favorite shows are redefining the travel industry one episode at a time. Learn how media is driving booking rates, search results, and offerings while shaping your next adventure.

Debating if ACH payments are right for you? Read on to better understand your options and how ACH can help you reduce your overall payment costs.

In our Creating Hospitality series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In episode four, we chat with Anna Blue, former president of AHLA Foundation, about how early lessons in gender equity, racial justice, and politics – including Obama’s 2008 presidential campaign – blend with hospitality’s service-oriented approach.

Ready to reignite your group sales strategy? Discover the importance of SMERF groups! Through flexible packages, value-added services, and personalized experiences, learn how understanding and catering to each of these groups can help your property gain steady revenue and long-term partnerships.

In our Creating Hospitality series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In episode three, we chat with Adam Knight, CEO of Recreation Stays, about his journey starting a hospitality business, from growing his team to empowering them with the right process and tools.

Check out our new chargeback dispute guide, which covers disputes our payments team recently fought and won on behalf of SertifiPay customers, earning back five-figure revenue! Our enterprise payments consultant, Jennifer Ferrell, also shares her take on the importance of collecting evidence, crafting a good rebuttal letter, and what merchants need to know to come out on top when faced with chargebacks.

In our Creating Hospitality series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In episode two, we chat with David Salcfas, general manager at Hard Rock Hotel New York, about keeping teams aligned with strong core values, especially in moments of crisis – like working at a Brooklyn-based hotel on September 11, 2001.

Introducing Creating Hospitality, Sertifi's new leadership podcast, where we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. In our premiere episode, we chat with Jasmine Seliga, co-founder & CEO of Affixify, about what it means to have a "leader last" mindset, clearing out noise, and the importance of staying in touch when growing your team.