We're thrilled to be named the #1 payment processing solution – made possible by real users and their product reviews. Thank you to the 15,500+ hotels who trust us to finalize business faster and save thousands in payment-related costs each year.
SERTIFI FOR HOTELS & LODGING
Our complete platform can help you simplify and secure all your workflows, reduce payment costs and fraud, and maximize convenience for your guests.
Sertifi is the exclusive provider for digital authorizations to all Marriotts around the globe, as well as the brand-standard for Hilton, Hyatt, Accor, Sonesta, and Red Roof Inn. Many of the largest hospitality management companies also use our solutions, including Aimbridge, Highgate, and Hersha.
Digitize & Link to Forms for Greater Guest Convenience
Let guests respond anytime, anywhere, from any device. They'll always know what's coming from you with a custom-branded property portal and emails.
Easily link to your hotel CC auth forms directly from your website, email signature, or other location. With forms readily available to purchase amenities like spa services or gift cards, your guests can enjoy greater convenience, and you can enjoy higher revenue with no extra effort.
Save Hundreds to Thousands a Year in Chargebacks
Advanced fraud tools come free with a subscription to our authorization solution to automatically verify cards for you. Using a combination of AI and data analysis, a card's risk level is graded from A to F, and you'll get detailed reporting alongside the grade, so you can feel confident in accepting transactions and reduce the burden of chargebacks.
Maintain PCI Compliance & Keep Information Secure
Managing authorization forms via email or fax isn’t just inefficient. It leaves you prone to a breach of your traveler’s sensitive payment information.
Our platform is PCI compliant, meets stringent security requirements, and integrates with other solutions, so you can easily and securely exchange payment information without leaving Sertifi.
Every card number, expiration date, and type gets tokenized for protection. Plus, only select staff members can unmask the information when needed.
Guarantee a Seamless Arrival for Business Travelers
Sertifi partners with leading travel and payment companies, giving hotels an easy, secure way to receive credit and virtual card information from them before a traveler's arrival. You’ll be instantly notified whenever new details are available, so you can guarantee a seamless check-in experience every time.
This version of an authorization portal is completely free to hotels; no Sertifi subscription is required. Learn more here.
With a full-service authorization subscription and portal, you can also send authorization requests and capture card information directly.
Get Signed Event Contracts & Deposits in Minutes
Over 50% of hotels are still sending contracts and collecting deposits separately. Sertifi automates and secures your entire workflow so you can send contract and payment requests in one easy step.
Let guests respond to signature and payment requests anytime, anywhere, from any device. They'll always know what's coming from you with a custom-branded property portal and emails.
Save Thousands in Processing Fees Every Month
SertifiPay, our proprietary payment processor, processes payments in a fast, PCI compliant manner. Our customers have saved up to $175k a year in processing fees. Learn more here.
In addition to card payments, your customers can pay via ACH (eCheck) – a card alternative that’s still convenient for them but less costly to you. Sertifi customers are saving thousands on a monthly basis since ACH fees are typically .5% compared to credit card processing fees of over 3%.
Increase Sales Team Productivity
Save time with easy-to-build templates and a shared document library. Sertifi also manages your entire payment lifecycle, so you’ll no longer need to keep track of schedules and requests for multiple deposits and post-event charges.
Collect a real-time credit card payment or schedule one for later. Automatic reminders will keep everyone on schedule. Fees are also reconciled immediately, eliminating a bill at the end of each month.
Maintain PCI Compliance & Keep Information Secure
Our proprietary payment processor, SertifiPay, is powered by Stripe and baked into the Sertifi platform, so you're backed with battle-tested workflows and security. Our platform is also PCI compliant, meets stringent security requirements, and integrates with other solutions so you can easily and securely exchange information without ever leaving Sertifi.
Onboard Your Staff Faster – Often Within One Day
Many Sertifi customers – even large brands with 100+ properties – are up and running in one day. Sertifi also decreases staff onboarding time and lets them work from anywhere. You can even use e-signatures to finalize onboarding paperwork.
SERTIFI INTEGRATIONS
Sertifi integrates with other solutions – including Amadeus' Delphi.fdc, Infor HMS and Sales & Catering, and Oracle's OPERA – so you can easily and securely do business and exchange information across your systems.
