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Sertifi Starter Kit

New to Sertifi and don't know where to start? We’ve got you covered. 

In this blog post, you will find a rollup of our favorite articles from the Sertifi blog that collectively highlight who we are and what we can do for your business. You’ll find workflow recipes, best practices, free templates, and more. Feel free to hop around the page and explore! 

Security & Fraud Prevention 

Proactively preparing for chargebacks is essential to protect your revenue and reputation. Sertifi's enterprise payments consultant and former Elavon and U.S. Bank leader, Jennifer Ferrell, is sharing her top best practices to reduce chargebacks and win disputes. 

Learn easy and actionable ways to reduce "friendly fraud" at your property while continuing to offer a better guest experience. 

Fraud continues to be a costly concern for the hospitality and travel industry. Fortunately, new ways to proactively protect your business are becoming available every day. 3-D Secure (3DS) is a newer standard you can adopt to secure online payment transactions and reduce the risk of unauthorized charges – without any friction and risk to good transactions. 

Push payments like ACH and wire transfers are a great choice for hotels due to their convenience and cost-savings, but most hotels lack the proper security when sharing payment instructions with clients. Sertifi’s director of enterprise payments, Mike Ryan, lays out the facts on how important it is to securely request and accept ACH payments, so you don’t accidentally have thousands of revenue routed to fraudsters. 

Your hotel credit card authorization forms can share several clues that you might be dealing with a fraudster. We're sharing which areas to review and research carefully. 

Payment Processing Savings 

In the sixth installment of our hotel payment processing blog series, we discuss ways to make card-not-present transactions easier, more secure, and less costly. 

Debating if ACH payments are right for you? Read on to better understand your options and how ACH can help you reduce your overall payment costs, even if you’re already accepting wire transfers. 

Sertifi’s authorization and payment solutions have a common link: a credit card. However, how and why our customers should use these solutions is quite different. By better understanding their differences, common use cases, and more, we’ll help you discover how to maximize their benefits. 

Sales Automation 

An e-signature solution may seem like a nice-to-have – but with the value-adds, combined with the low cost of a Sertifi subscription, it should be a must-have in your hospitality technology stack. Read on to learn why. 

One of the easiest ways to take great care of your customers is making processes hassle-free for them. Read on to learn how Sertifi e-signature solution can help you work more efficiently and get your Ts crossed faster – literally and figuratively. 

Did you know Sertifi lets you easily link to credit card authorization forms, contracts, and other documents from your website, email signature, and more convenient locations? With travelers trying to squeeze-in their final summer vacations, it's a great time to make it easy to finalize business and generate more revenue with ease. 

Integrations 

See how Sertifi’s Amadeus Delphi.fdc can help you finalize agreements and payments 90% faster directly from your sales and catering platform. 

See how Sertifi's integration with Infor’s PMS and sales and catering solution can help you finalize business 90% faster. 

See how Sertifi's integration with Oracle OPERA can help you get authorization forms back securely and in minutes. 

We’re excited to announce our new Oracle Hospitality Integration Platform (OHIP) integrations to OPERA Cloud – just another way Sertifi can help simplify and secure your authorization and payment workflows. Dive into how the integrations work, what's different from our existing OWS integration to OPERA Cloud, and the benefits of our OHIP integrations. 

Customer Success 

When you're in the business of hospitality, every detail counts toward creating an easy, memorable experience for guests. We're sharing some of our top users' best tips and tricks for maximizing the efficiency and security Sertifi has to offer. 

We're excited to celebrate the momentum behind our hospitality-tailored proprietary payment processor, SertifiPay. Hear from real users how Sertifi's payment solutions have helped them simplify workflows, reduce costs, and accelerate revenue. 

We’re so excited to announce that Sertifi has ranked #1 on Hotel Tech Report’s Global Best Payments Processing Software list in the 2024 HotelTechAwards! See what our users have to say about our award-winning payment solutions. 

Templates 

Even if you know what an authorization form is, read on to make sure you're not leaving gaps in your process that could cost you revenue and time. A proper form template can help you detect fraud, reduce chargebacks, and avoid PCI noncompliance fees. 

By using Sertifi’s free BEO template, you can organize events within one document – and alongside all your signature and reference sales documents – creating a seamless planning and approval process for staff and clients. 

 

As you can see, Sertifi supports your business’ entire agreement and payment process from start to finish by simplifying and securing all your workflows, reducing payment costs and fraud, and maximizing convenience for your guests.

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About the author

Mimi McNulty

Mimi McNulty is a Marketing Generalist at Sertifi. While she makes a point to have a pulse on all things Sertifi, Mimi is responsible for the company's social media channels, event coordination, and blog. She also assists with content creation, creative marketing, content strategy, and internal marketing ventures. Mimi is a communication enthusiast with a passion for storytelling and media relations.