No one tells a Sertifi success story better than our customers. And with thousands of organizations using Sertifi (including thousands of hotel properties and venues for meetings, conferences, and special events, some of the world’s most recognizable brands, and the majority of leading hotel management companies), they are stories about real results like closing deals up to 90% faster and recognizing revenue in near real time.
How White Lodging, a Top Hotel Management Company, Eliminates Paper Authorization Forms Across Its Portfolio
Our Most-Loved Case Studies
“Our third-party PCI auditors love the new process of allowing customers to sign & pay electronically.”
Events & Venues, Hotel Properties
“It was a true game changer for us, allowing our clients to sign & pay online in the easiest way possible!”
High-Tech, Subscription Businesses
“Sertifi helped us increase the number of contracts signed and returned by more than 10%.”
Business Services, High-Tech, Media
“Now that we have Sertifi in place, I don’t know how we would operate without it. Our process is 98% faster!”
Events & Venues, Hotel Properties
“Sertifi has reduced the time it takes to get agreements signed from three days to just 11 hours.”
Events & Venues, Hotel Properties
“We’ve significantly increased the quality of our service delivery and, for us, that’s even more meaningful!”
High-Tech, Subscription Businesses
“You’re investing in a tool that will consistently improve and adapt with you.”
High-Tech, Subscription Businesses
“Prior to using Sertifi and Zuora, it would take days to get a quote signed.”
Business Services, Subscription Businesses
“By introducing Sertifi eAuthorize, we hit the bullseye with no more burdensome paper authorizations.”
Hotel Properties, Select Service Hotel
“I would highly recommend this solution to any of the 8 IHG hotels that I’ve worked at in the past.”
Hotel Properties, Select Service Hotel
How Hyatt Hotels Corporation Achieves Frictionless Business
How Topgolf Hits a Hole-In-One Using Sertifi & Amadeus
How Savor... Chicago at McCormick Place Raises Job Productivity, Driving More Successful Events
What Our Customers Say
"The turnaround time to receive a contract has shrunk greatly especially for our Catering and Events team. Sertifi has reduced the amount of time spent following up with clients for the signed documents. In a lot of cases, they’re getting them back that same day. That’s made a big difference. One of the influences in that is the mobile ability. The fact that our clients can sign the documents through their smartphone is one of the main reasons they’re getting them back so fast."
DIRECTOR OF SALES AND MARKETING,"We want all guests to feel safe in all aspects during their stay with us and this includes their reservation and payment processes."
REGIONAL DIRECTOR OF OPERATIONS OF BEST WESTERN PLUS THE INN AT ST. ALBERT,"Sertifi allows us to get back to what we do best which is being on the floor with our customers ensuring their events are an absolute success!"
ASSISTANT CATERING & SALES DIRECTOR,"Being that our hotel is a group heavy property with 29% of the hotel’s annual revenue coming from group room production, it is vitally important for our sales team to have efficiency in our business processes. With Sertifi, we’ve decreased our turnaround time with signed contracts and significantly improved our ability to close business and keep our customers happy."
Director of Sales,"Sertifi has made my life so much more streamline when it comes to sending and receiving agreements. My client correspondence turnaround of more than seven days has been cut to just one day. ONE DAY! This is huge for a property where I am responsible for the majority of its sales efforts."
Director of Sales and Marketing,"Sertifi has made not only the group sales and meeting space rental process remarkably more efficient but also the local negotiated rate process and the BEO approval process. Along with the huge time saving benefits, I am lessening my carbon footprint. The turnaround time is just unbelievable! I can send a contract out for eSignature and within an hour, I have it back. Additionally, with automatic reminder emails, the need for follow ups has been almost non-existent. The ease of the Sertifi makes me excited to use it every day and allows me more time to focus on selling!"
Director of Sales,"Sertifi has made my life so much more streamline when it comes to sending and receiving agreements. My client correspondence turnaround of more than seven days has been cut to just one day. ONE DAY! This is huge for a property where I am responsible for the majority of its sales efforts."
Director of Sales,"We save hours of work for every group that comes through our doors. On average, we collect signed contracts and initial deposits and payments within just 4 hours, 98 percent faster than using the previous labor-intensive process."
GENERAL MANAGER,"The tight integration of Zuora, Salesforce, Drawloop, and Sertifi created a turnkey solution for us, transforming the way we close deals and onboard clients."
VP OF OPERATIONS,"Sertifi allows our Sales & Catering group to collect signed contracts 96% faster & capture customer payments within one day!"
DIRECTOR OF IT,"Sertifi is easy to use and immediately added efficiency to our business operations. We've reduced the amount of time it takes to get contracts signed by 83%, from 30 minutes to just 5 minutes."
DIRECTOR OF TRUCKLOAD BROKERAGE,"It only takes 28 minutes on average to get an agreement signed now, which frees up 240 person-hours per month - gaining us an extra 30 days of productivity for the business by simply streamlining paperwork."
VP OF SALES,"We reduced the amount of time it takes to service customers from a week and a half to the same day they sign."
PROJECT MANAGER AND MANAGER OF CONTRACTS ADMINISTRATION,"Sertifi allows us to accelerate the sales process by 150% while decreasing operational costs by 44% & offering an easy way for customers to do business with us!"
SENIOR VICE PRESIDENT OF LICENSING,"Sertifi allows our Sales & Catering group to collect signed contracts 96% faster & capture customer payments within one day!"
DIRECTOR OF IT,